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Job Title: Bilingual W2 Specialist

Aston Carter has a client in La Vista, Nebraska, seeking a Bilingual W2 Specialist for a 3‑month contract. This role offers an excellent opportunity for a graduate to gain valuable experience, apply their degree, and launch their career journey. There is a possibility that this role could be extended for a longer duration, but it is not guaranteed

Details:

+ Pay: $20–$22/hr

+ Schedule: Flexible hours between 7:00 AM – 6:00 PM

+ Shift: 8 hours with a 30–60 minute lunch

+ Preferred schedule: 8:00 AM – 5:00 PM

If you’re interested, please apply to learn more.

Job Description

This role is vital during the tax season and involves high-volume and repetitive tasks. As part of the master data team, you will troubleshoot and assist employees with their tax forms and help them access the company's website for form retrieval. You will handle requests through a ServiceNow queue system, taking inbound phone calls and chats from employees. The typical call volume ranges from 20 to 30 calls per day, with a maximum of 50 calls.

Responsibilities

+ Assist employees in troubleshooting and accessing the company's website for tax forms.

+ Handle inbound phone calls and chats through the ServiceNow queue system.

+ Update employee information such as addresses and system entries.

+ Ensure timely and accurate data entry and customer service support.

Essential Skills

+ Strong data entry and customer service skills.

+ Professional office experience.

+ Proficiency in MS Excel (copy/paste, navigate through cells).

+ Bilingual proficiency in Spanish.

Additional Skills & Qualifications

+ 1+ years of professional office experience, open to new graduates with no experience.

+ Ability to work in a very repetitive role.

+ Strong attention to detail.

+ Basic MS Excel skills.

+ Timeliness and ability to meet deadlines.

Work Environment

Training will be provided for two weeks, utilizing SAP and ServiceNow. The role offers flexible hours between 7 am to 6 pm, with an 8-hour shift and a 30-minute or hour lunch break. An 8-5 schedule is preferred. After 90 days, some hybrid flexibility may be offered, but the contract will not extend much longer. You will join a team of seven people at a brand-new campus in La Vista, which features amenities such as a cafeteria, gym, Starbucks, game room, and basketball and pickleball courts.

Job Type & Location

This is a Contract position based out of La Vista, NE.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in La Vista,NE.

Application Deadline

This position is anticipated to close on Dec 15, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.