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Description

• Handle escalated customer inquiries with urgency and professionalism. • Support onboarding, product setup, and pricing coordination. • Lead/participate in customer-facing calls. • Collaborate with various internal departments as needed (e.g., Billing, Compliance, Legal, Sales, Membership, etc.) to perform daily tasks. • Document processes / workflows and assist with drafting / updating Policies and Procedures. • Prepare and analyze weekly, monthly, and ad hoc reports. • Perform quality reviews for work performed by you and/or other reps; provide coaching and feedback to contribute to team growth and development. • Assist and perform audits as well as special assignments. • Serve as a subject matter expert across departmental functions.

Skills

customer service, sales support, account management, salesforce, excel pivot tables, Troubleshooting, credit

Top Skills Details

customer service,sales support,account management,salesforce,excel pivot tables

Additional Skills & Qualifications

credit experience preferred

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Boca Raton, FL.

Pay and Benefits

The pay range for this position is $20.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Boca Raton,FL.

Application Deadline

This position is anticipated to close on Dec 15, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.