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Business Relationship Manager
- TEKsystems (Menasha, WI)
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Description
The Salesforce-focused BT Business Partner will serve as a liaison between business units and the Business Technology (BT) team, supporting the business development and services areas. This role requires deep familiarity with Salesforce capabilities, including Sales Cloud, Field Service, CPQ, and customer service modules. The Business Partner will engage with director and manager-level stakeholders to gather requirements, identify opportunities for technology adoption, and guide solutioning efforts. The ideal candidate will be a strong communicator, able to advocate for BT services, and comfortable navigating ambiguity and change. |KEY RESPONSIBILITIES Relationship and Planning • Builds a trusted relationship with multiple groups and levels throughout the company. • Facilitates and leads sessions to understand, simplify, improve and automate business processes. • Communicates, understands and anticipates business area needs and opportunities. • Facilitates input from business and technology perspectives to jointly create recommendations in support of the business tactics, initiatives and strategies. • Conducts data gathering and analysis to understand requirements. • Coordinates or leads the Project Portfolio management process to ensure resources are allocated appropriately and projects are completed timely. Leadership • Provides advisory role on escalated issues, priority of initiatives and projects. • Represents business unit needs and priorities as well as departmental priorities, services, processes, procedures and roles. • Facilitates company cross-functional discussion to identify common needs and utilization of common solutions. • Represents business technology department process, roles, procedures to business groups. Consulting • Leads the analysis and feasibility of improvement opportunities. • Develops and facilitates the definition of project approach, scope, plan, technology, risks, cost vs. benefits, and resources. • Transitions plans through project charters to a project team, follow through on monitoring and advising with project sponsor and project manager and other stakeholders. • Understands department services offering and priorities. • Assists in the business process redesign and documentation for new technology. • Investigates, resolves and escalates business problems related to technology utilization. Communication, support and coaching • Generates communication, process and educational plans. • Coaches and transfers subject matter knowledge to business and technology staff. • Manages stakeholder expectations and satisfaction with projects and services. • Supports reporting and recap of services and projects on regular basis. • Performs other related duties as required and assigned.
Skills
Business analysis, Business requirements, salesforce software, erp, Requirement gathering, Relationship management, Project management, Salesforce.com, Erpss, ppm, cpq, continuous improvement, program management, stakeholder management, project plan, salesforce automation software, AI awareness, marketing automation
Top Skills Details
Business analysis,Business requirements,salesforce software,erp,Requirement gathering,Relationship management,Project management,Salesforce.com,Erpss,ppm,cpq,continuous improvement,program management,stakeholder management,project plan,salesforce automat
Additional Skills & Qualifications
Secondary Skills – Nice to Haves: AI awareness and ability to explore AI-driven efficiencies Experience with marketing automation and sales enablement platforms Familiarity with platform licensing and cost-effective Salesforce solutions MINIMUM REQUIREMENTS Education: Bachelor's Degree (or higher) or Experience: Equivalent experience and training or a minimum of 5 years of experience in IT, business analysis, functional (e.g. Supply Chain, Sales, Marketing, Manufacturing, etc.) and/or project management with medium sized projects in dynamic organizations. Travel: 15%
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Menasha, WI.
Pay and Benefits
The pay range for this position is $45.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Menasha,WI.
Application Deadline
This position is anticipated to close on Dec 15, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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