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Management Analyst 3

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Management Analyst 3

Salary

$62,337.60 - $96,699.20 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

26-01431

Agency

625 Iowa Department of Revenue

Division

Alcohol & Tax Compliance Division

Opening Date

12/01/2025

Closing Date

12/11/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

[email protected]

+ Description

+ Benefits

+ Questions

Job Description

The Iowa Department of Revenue’s Alcohol & Tax Compliance Division is seeking aManagement Analyst 3 to join the Alcohol Licensing team.

The Compliance Division oversees all facets of tax processing, issuances of business permits, and alcohol regulation throughout the state. From the receipt of individual and business tax returns and payments, audits and collections, to routine compliance inspections and regulatory verification of alcohol-licensed establishments, this division is tasked with upholding, enforcing and educating taxpayers and licensees on Iowa’s laws and regulations.

In this position you will:

+ Be the subject matter expert for the Alcohol & Tax Compliance Division regarding analysis of alcohol data, staff productivity, and audit and examination of program data sets

+ Utilize tools within the Department's alcohol administration systems to identify, monitor and evaluate key performance indicators (KPIs) related to operational staff and audit and examination program performance

+ Report strengths, weaknesses, opportunities and threats based on KPI and data analysis to facilitate data-informed decisions by Compliance leadership

+ Identify factors that may be creating work backlogs, suspended and pending items. Provide suggestions for process improvements, system configuration changes, fixes and upgrades to the GenTax system as business needs dictate

+ Lead system tester for production, system enhancements, and projects. Plan, create, administer, and analyze system testing plans

+ Participate in strategic planning, continuous improvement, and the development and implementation of Compliance goals and expectations for staff and program performance

Preference will be given to candidates with experience in the following:

+ Developing status reports on program work and/or staff productivity evaluations

+ Leading efforts to review, implement, and identify processes improvements

+ Utilizing a variety of computer software programs/systems for data analytics and database management

+ Demonstrated ability to resolve escalated and complex questions and concerns

Job Specific Competencies:

+ Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

+ Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

+ Systems Analysis – Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

+ Systems Evaluation – Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

+ Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Employer Highlights:

The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We offer a flexible working environment and opportunities to work from home with the ability to work from anywhere in the State of Iowa as long as it is your primary residence. We have a great total compensation package for all of our full-time employees, including:

+ Iowa Public Employees' Retirement System (IPERS)

+ Retirement Investors Club (RIC)

+ Flexible Working Environment- Work from Home Opportunities

+ Health, Dental and Vision Insurance

+ Vacation Leave

+ Sick Leave

+ Paid Holidays (9 days/year)

+ Flexible Spending Accounts

+ Life Insurance

+ Long-Term Disability Insurance

The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you’re looking for a career with an organization that values its employees and customers, you’ve come to the right place.

Applicants must live within the State of Iowa to qualify for this position.

A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate.

Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games.

E-Verify and Right to Work:

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federalRight to Worklaws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

+ Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.

+ All of the following (a and b):

+ Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and

+ A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

+ All of the following (a, b, and c):

+ One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and

+ A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and

+ A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience.

+ Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.

For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/ManagementAnalyst3-00736-90736.pdf) .

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited college or university with a Bachelor's degree in any field? IF YES - How many years do you have of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations?

+ No experience in the identified areas

+ Less than one year of experience in the identified areas

+ One year to less than two years of experience in the identified areas

+ Two years to less than three years of experience in the identified areas

+ Three or more years of experience in the identified areas

+ Not applicable

04

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 2 for the State of Iowa do you have?

+ No Experience as a Management Analyst 2

+ Less than 6 months

+ 6 months or more

05

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 1 for the State of Iowa do you have?

+ No Experience as a Management Analyst 1

+ Less than 12 months of experience as a Management Analyst 1

+ 12 months to less than 18 months of work experience as a Management Analyst 1

+ 18 months to less than 24months of work experience as a Management Analyst 1

+ 24 months to less than 30 months of work experience as a Management Analyst 1

+ 30 months or more of work experience as a Management Analyst 1

+ Not applicable – I am not a State Employee

06

Do you meet A and B: A. Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

+ Yes - I meet A and B

+ I do not meet A and B

07

Do you meet A, B and C: A. One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations: and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and C. A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or closely related fields equals one year of full-time experience.

+ I meet A, B and C

+ I do not meet A, B and C

Required Question

Employer

State of Iowa

Agency

625 Iowa Department of Revenue

Address

Hoover State Office Building, 4th Floor

1305 E Walnut St

Des Moines, Iowa, 50319

Website

https://revenue.iowa.gov

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