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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Technology Product & Platform Management

Job Sub** **Function:

Experience Design

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson Technology (JJT) is currently recruiting for a Director, Experience Design (XD), to lead the enterprise sub-chapter design organization. This includes working with our Corporate Business Technology, Technology Services and Information Security & Risk Management teams. At JJT, we shape the future of healthcare by unlocking the power of people, technology, and insights. We collaborate as trusted allies across functions, sectors, and regions to align business strategies with technology solutions that drive outcomes that matter and experiences that delight.

This position will be based in New Brunswick and Raritan, NJ.

This role will lead the JJT Experience Design Enterprise Sub-chapter, partnering across J&J’s enterprise functions, and international regions to craft innovative digital experiences and capabilities that are relentlessly people centric. From guiding patients through treatment to enabling employees to work seamlessly from anywhere, our digital tools infuse our products with novelty, dexterity, and ease.

Key Responsibilities:

Strategic Design Leadership & Advocacy

+ Drive enterprise-wide XD strategy as a strategic leader, aligning with J&J’s business priorities and values.

+ Inspire and grow a high performing, people-centric XD Enterprise Sub-Chapter organization, while advocating for design at the executive level

+ Execute strategic partner utilization for elastic demand leveraging key strategic vendors.

Cross-Business & Functional Collaboration

+ Partner with leaders across HR, Quality, Legal, Finance, Corporate Affairs, Tech Services, Information Security, and more to co-create integrated, scalable experience solutions.

+ Facilitate alignment across diverse stakeholder groups through design sprints, workshops, and co-creation sessions.

Experience Design Execution

+ Oversee the creation of design artifacts and frameworks – including personas, journey maps, service blueprints and prototypes – across key touchpoints

+ Deliver and manage Experience Design Products and Solutions including the Global Design System.

+ Ensure digital accessibility principles are embedded in all design outputs.

Team Leadership & Development

+ Attract, hire, and retain superior design talent to support product teams across functions, regions, and sectors.

+ Guide and mentor XD leaders, designers, and non-designers to support development and upskill design thinking capabilities.

+ Foster a culture of curiosity, collaboration, and continuous learning.

+ Establish career latticing structures and professional development pathways for design talent.

+ Clear ability to lead through change and experience with turnaround successes

Measurement & Impact

+ Lead and facilitate the by business unit/function Quarterly Business Reviews to ensure correct prioritization, objectives and key results.

+ Establish KPIs and feedback loops to measure experience outcomes and continuously improve.

+ Use data-driven storytelling to communicate insights, demonstrate design value and influence enterprise-wide adoption

+ Evolve, conceptualize, and communicate new insights using storytelling techniques.

+ Drive adoption of experience design practices across the enterprise.

Qualifications:

+ A minimum of a Bachelor's Degree is required, preferably in any of the following: Interaction Design, Human-Computer Interaction, Technology, Engineering, Digital Product Management, or a related field/experiences.

+ 10+ years of experience in user experience design, interaction design is preferred or related roles such as digital product management including 5 years working with or leading teams and managers.

+ Proven success in shaping design organizations and building high-performing design teams is preferred.

+ Experience crafting shared platforms, service-based teams, or Centers of Excellence is required.

+ Advanced knowledge of information architecture, interaction design, and user-centered design principles is preferred.

+ Strong blend of business strategy, technology experience, and human-centered design is required.

+ Ability to simplify complex concepts for non-technical audiences is required.

+ Intellectual curiosity and awareness of industry trends in digital experience design.

+ Strong decision-making, consulting, and executive-level communication skills.

+ Experience leading design capabilities in a product-focused technology organization.

+ Collaborative leader who influences results and builds strong, inclusive teams.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

\#JNJTech

\#LI-Hybrid

Required Skills:

Preferred Skills:

Business Requirements Analysis, Business Savvy, Commercial Awareness, Customer Centricity, Developing Others, Emerging Technologies, Forward Thinking, Human-Computer Interaction (HCI), Inclusive Leadership, Information Technology Project Management, Interpersonal Influence, Leadership, Software Development Management, Talent Management, User Interfaces (UI), Visual Communications

The anticipated base pay range for this position is :

$150,000 to $258,750

Additional Description for Pay Transparency:

Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. • Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). • This position is eligible to participate in the Company’s long-term incentive program. • Employees are eligible for the following time off benefits: • Vacation – up to 120 hours per calendar year • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year • Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits