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Compass Corporate

Salary: $185,000 - $195,000 / year

**Other Forms of Compensation:** Bonus eligible

**Pay Grade:** 18

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary:

As Vice President of Operations** , you will ensure assigned business operations are efficient, effective, and aligned with our commitment to hospitality and culinary excellence. You will lead multi-unit teams, drive operational performance, and cultivate a culture of service and innovation in alignment with the client vision. Success in this role requires exceptional emotional intelligence, resilience, and the ability to collaborate across diverse departments to deliver seamless, consistent experiences. The ideal candidate thrives in dynamic environments, navigates ambiguity with confidence, and inspires teams through empathy, clarity, and purpose. **_This role is based on-site in the Seattle office._

Responsibilities:

Client & Stakeholder Engagement

+ Build and maintain strong relationships with clients, partners, and stakeholders.

+ Identify client needs and communicate account progress and new programs.

+ Monitor satisfaction surveys and proactively act on feedback to enhance service delivery.

Leadership & Collaboration

+ Foster cross-functional collaboration by aligning diverse teams—including culinary, marketing, finance, and service operations—toward shared goals and seamless execution.

+ Demonstrate high emotional intelligence in navigating stakeholder relationships, resolving conflicts, and leading through change.

+ Model resilience and adaptability, maintaining focus and composure in high-pressure situations while guiding teams through operational challenges.

+ Build and nurture hospitality-focused teams to deliver exceptional guest experiences.

+ Mentor and motivate team members, fostering engagement and accountability.

+ Champion a culture of continuous improvement.

Operational Excellence

+ Oversee daily operations across multiple business lines, including dining, coffee and catering.

+ Ensure the highest standards of safety, sanitation, and regulatory compliance.

+ Oversees regular audits across financial, contractual, food safety, and HR domains, driving accountability and continuous performance enhancement.

Financial & Strategic Management

+ Provide strategic financial oversight, including budget planning, forecasting, and contract alignment to support business goals.

+ Review financial reports and scale actions to achieve business goals.

+ Oversee financial performance, ensuring alignment with operational goals and contractual obligations.

Innovation & Growth

+ Drive operational improvements and introduce innovative enhancements to elevate guest experiences.

+ Collaborate with culinary, marketing, and catering leaders to develop new programs and menu offerings.

+ Leverage data analytics for decision-making and operational improvements.

Team Development

+ Ensure direct reports are performing effectively and taking action to correct issues.

+ Support professional growth and succession planning within the team.

Core Competencies

+ Influence & Relationship Building

+ Strategic Thinking & Data-Driven Decision Making

+ Cross-functional Collaboration

+ Customer-Centric Mindset

+ Communication Excellence

+ Project Management & Innovation

+ Mentoring & Team Development

+ Financial Acumen

+ Emotional Intelligence & Empathy

+ Resilience & Change Agility

Qualifications:

+ Bachelor’s degree preferred (Hospitality, Business, or related field) or equivalent professional experience.

+ 12-15 years of food service experience, including 10 years at management level and 5-7 years of multi-unit management with a minimum managed volume of $100m.

+ Experience in personnel management, hiring, supervision, evaluation, and succession planning.

+ Strong operational, analytical, and leadership skills; proficiency in Microsoft Office and relevant systems.

+ Ability to travel as needed.

Apply to Compass Group today!

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Paid Parental Leave

+ Holiday Time Off (varies by site/state)

+ Personal Leave

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_CorpAndFoodbuy.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_CorpAndFoodbuy.pdf

**Req ID:** 1470573

Compass Corporate

ERIN S PRINDLE

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