• Security Concierge (STX 4 DIV 3)

    United Protective Services (Houston, TX)


    Security Concierge (STX 4 DIV 3)

     

    Houston, TX, United States of America

     

    $17.00 - $17.00

     

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    Overview

     

    At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

     

    Job Skills / Requirements

    About the Role

    We are seeking a professional, personable, and highly observant Security Concierge to serve as the friendly face of security for our client’s credit union branch. This is not a traditional “guard” position – it is a customer-service-first role where your primary mission is to make every member, employee, and visitor feel welcomed, safe, and valued the moment they walk through the door.

    Key Responsibilities

    + Greet every person entering with a warm, genuine smile and verbal welcome

    + Deliver true concierge-level assistance (hold doors, provide directions, etc.)

    + Maintain a calm, approachable lobby presence while quietly scanning for anything out of the ordinary

    + Monitor CCTV, alarm systems, and access control with sharp attention to detail

    + Enforce branch policies (no hats/masks/sunglasses, bag protocol, etc.) politely and professionally

    + Respond quickly and calmly to member concerns, medical situations, or emergencies

    + Perform discreet interior and perimeter patrols and assist with opening/closing

    + Complete accurate daily activity reports and incident documentation

    Required Qualifications

    + Current Non-Commissioned Security License (Level II or state equivalent) – active and in good standing

    + Minimum 2 years of customer-facing security experience (banking, credit union, hospitality, or luxury retail strongly preferred)

    + Outstanding soft skills and proven de-escalation ability

    + Professional appearance – suit-style uniform provided by company

    + Ability to stand/walk for extended periods

    Ideal Candidate

    + Naturally friendly and outgoing – you remember names and make people feel truly cared for

    + Highly observant without ever appearing intimidating

    + Service-minded with a hospitality-first approach

    + Takes pride in being the reason members feel safe and welcomed every time they visit

    What We Offer

    + Competitive hourly pay

    + Bi-weekly pay via direct deposit

    + Medical, Dental, and Vision benefits

    + Anniversary bonus pay

    + Ongoing paid training and advancement opportunities

     

    If you’re the kind of person who can brighten someone’s day while quietly keeping everything secure, we want you on this post.

     

    Education Requirements (All)

     

    High School Diploma or GED

     

    Certification Requirements (All)

     

    Non-Commission Security License (Level II)

     

    Additional Information / Benefits

     

    Benefits: Medical Insurance, Dental Insurance, Vision Insurance

     

    This job reports to the Client Service Manager

     

    This is a Full-Time position 1st Shift.

     

    Number of Openings for this position: 1

     

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