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Human Resources Manager
- Rodenhiser Home Services Inc (Holliston, MA)
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Rodenhiser Home Services is looking for a hands-on, people-focused HR Manager to lead all HR functions for our multi-trade home services company. This role is perfect for someone who is empathetic, organized, confident, and comfortable supporting managers and employees at all levels.
You will be a key partner in shaping our culture, supporting our teams, and driving performance across the organization.
KEY RESPONSIBILITIES
Recruiting & Talent Acquisition
+ Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office/warehouse roles via JazzHR.
+ Build recruiting pipelines through trade school partnerships and community outreach.
+ Partner with Marketing to promote the employment brand and organize hiring events.
Employee Relations & HR Operations
+ Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace.
+ Lead HR operations, including compliance, policy management, training, and development.
+ Manage investigations, documentation, corrective actions, and exit interviews.
+ Support performance management, coaching, and career development.
+ Ensure consistent policy application and maintain a culture aligned with “Nice People. Great Service.”
+ Act as a neutral party, providing a balanced perspective for both employees and leaders
Benefits, 401(k), & Insurance Coordination
+ Lead annual open enrollment and employee benefits education.
+ Facilitate annual analysis of the company’s self-insured health plan.
+ Administer the 401(k) plan including eligibility tracking, enrollments, contributions, audits, and compliance.
+ Serve as liaison for captive insurance programs including Workers’ Compensation, General Liability, and Automotive/Fleet.
Payroll & Compensation
+ Manage payroll compliance, deductions, and garnishments.
+ Administer compensation plans for Service Managers and the Sales team.
+ Support payroll audits and resolution of payroll concerns.
Safety Program Oversight & Risk Mitigation
+ Develop, implement, and monitor the company-wide safety program.
+ Analyze claim trends and safety data with insurance partners.
+ Collaborate with managers to improve safe work practices and reduce injuries.
+ Lead safety communications, training, and incident response
Licensing & Credential Management
+ Maintain inventory and compliance of all employee licenses, trade certifications, and role-specific credentials.
+ Ensure timely renewals with zero lapses in compliance.
+ Ensure renewals are completed on time with zero lapses in credential compliance.
+ Maintain secure digital records of all licenses and certifications.
Performance Reviews & Compensation Compliance
+ Oversee and ensure the timely completion of all performance reviews by department managers.
+ Maintain and update salary bands in compliance with Massachusetts wage transparency laws.
+ Support annual compensation reviews.
Budgeting & Organizational Planning Support
+ Provide staffing projections, compensation data, and HR analytics for budgeting and long-term planning.
+ Align headcount planning with budget and organizational goals.
HRIS, Compliance & Organizational Support
+ Oversee HRIS workflows in ADP Workforce Now.
+ Maintain compliance with Massachusetts and federal labor laws.
+ Update Employee Handbook and HR policies.
+ Coordinate company-wide training and compliance initiatives.
+ Support EOS processes and organizational planning.
EXPERIENCE
+ 5–8 years of progressive HR experience.
+ Bachelor’s degree in Human Resource Management or related field.
+ Strong knowledge of Massachusetts employment law and Workers’ Compensation.
+ Proficiency with ADP Workforce Now and JazzHR.
+ Experience overseeing safety programs or analyzing insurance loss data (preferred).
+ Demonstrated success recruiting across trades and office roles.
+ Strong professionalism, confidentiality, communication skills, and judgment.
+ Ability to balance empathy with firmness and consistency.
COMPENSATION
Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $90,000 to $120,000, based on responsibilities, experience, and other relevant factors. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.
COMPREHENSIVE BENEFIT PACKAGE
+ Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, and MA PFML
+ Time Off: Paid Vacation, Holidays, Parental Leave
+ Financial: 401(k) and employer match
+ Growth: Tuition reimbursement, career development
+ Perks: Product discounts and more
Join the team where your voice matters and your work makes a difference.
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