"Alerted.org

Summary

The Director, Inventory Strategy & Performance provides strategic leadership and direction for inventory health, service level performance, capacity planning, and demand alignment across all regions. This role oversees the development and execution of enterprise-wide inventory strategies that balance working capital efficiency with exceptional customer service.

The Director will lead and mentor a team of Senior Managers and Inventory Performance professionals, driving alignment between field operations, merchandising, and supply chain functions. As a key business partner to regional and corporate leadership, this individual ensures data-driven decision-making, operational excellence, and continuous improvement across the end-to-end supply chain.

Duties & Responsibilities

Strategic Leadership & Direction

+ **Set the overall vision and strategy for inventory performance, ensuring alignment with corporate supply chain and financial objectives.**

+ **Provide direction and leadership to Senior Managers and regional teams, ensuring consistency in execution and performance across all business units.**

+ **Identify and prioritize enterprise opportunities for improving service reliability, inventory flow, and cost efficiency.**

+ **Develop and implement strategic initiatives that enhance visibility, scalability, and long-term sustainability of inventory operations.**

Customer Service Level Management

+ **Oversee customer service level performance across all regions and channels, ensuring targets are met or exceeded.**

+ **Champion a data-driven approach to service excellence by leading strategic root cause and trend analysis**

+ **Champion proactive communication and resolution of escalated customer inventory issues, including high impact “Red Alert” accounts.**

Inventory Health & Optimization

+ **Direct the analysis and oversight of Days Sales Outstanding (DSO), ensuring inventory levels align with forecasted demand, service expectations, and working capital goals.**

+ **Partner with SR. Manager to guide strategies to reduce excess, aged, and obsolete inventory while maintaining high service standards.**

+ **Provide executive-level insight into inventory investment, flow performance, and regional risk mitigation strategies.**

Capacity Planning & Response Leadership

+ **Oversee the Inbound Capacity strategy across all regions, ensuring alignment of inbound flows, space utilization, and operational constraints.**

+ **Establishes and maintains effective communication channels with operational teams to ensure alignment and execution of business objectives.**

+ **Lead collaboration with Operations and Regional Distribution Centers to ensure optimal inbound capacity settings and reserve capacity planning by temperature zone.**

Demand Planning & Forecast Alignment

+ **Partner with corporate Demand Planning and Field Leadership to ensure forecasts reflect market conditions and strategic growth objectives.**

+ **Monitor forecast accuracy and guide regions in adapting plans to evolving trends.**

+ **Lead enterprise-level seasonal and promotional planning efforts to ensure readiness and balance between supply and demand for the regions.**

Reporting, Governance, & Collaboration

+ **Deliver high-impact performance insights and executive-level reporting to senior leadership.**

+ **Foster a culture of accountability, collaboration, and data-driven decision-making across the organization.**

+ **Partner cross-functionally with Sales, Merchandising, Operations, and Finance to drive alignment and shared success.**

+ **Support change management initiatives that improve visibility, standardization, and process maturity.**

Qualifications

+ Education: Bachelor’s degree in supply chain, Business, Finance, or related field required;

• MBA or advanced degree strongly preferred.

+ Experience: 10+ years in supply chain operations, inventory strategy, or demand planning, with 5+ years in senior or director-level leadership.

_Skills and Abilities_ _:_

+ Proven track record of driving financial and operational improvements through data analytics and cross-functional collaboration.

+ Exceptional leadership and communication skills, with the ability to influence and align executive stakeholders.

+ Strong business acumen and analytical capabilities, with deep understanding of supply chain financial metrics (DSO, working capital, cost-to-serve).

+ Expertise in enterprise systems (SAP, JDA, Oracle, or equivalent) and advanced analytics tools (Power BI, Tableau, Excel).

Preferred Skills

+ Background in food service, distribution.

+ Strong understanding of demand forecasting, inventory planning systems, and supply chain network optimization.

+ Demonstrated success leading through change and building high-performing teams in complex, matrixed organizations.

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AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.