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Specialist 2, Product management
- Comcast (Philadelphia, PA)
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Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
Responsible for defining and developing new products, manages cross-organization efforts to ensure approval, then directs their introduction. Plans, develops and implements new products. Products tend to be data- and technology-based (e.g., registration, ecommerce, search, directory, email, advertising products) products also tend to be special features for existing programs (e.g., travel products, entertainment, financial portfolios, up-sell tools, etc.). Works with moderate guidance in own area of knowledge. Previous intern program participant or prior experience as Comcast intern preferred
Job Description
Core Responsibilities
+ Develops product pricing structure, with Product Manager, using current cost estimates, competitive assessments on pricing and product features, margin and commission guidelines provided by management and market information.
+ Supplies pricing, product and application information to the sales force and customer service concerning the product lines.
+ Utilizes market information and performs necessary analysis to make recommendations to the Product Manager to adjust product offering based on products and programs found in the marketplace.
+ Makes product improvement recommendations to meet changing operational, sales and market needs.
+ Helps develop strategies to adjust and promote various product lines, to improve sales and profit.
+ Negotiates and communicates pricing information to the sales division personnel and in-house management on special quotes.
+ Makes recommendations regarding training needs and assists in training sales force and customer service representatives.
+ Reviews pricing strategies to insure company profitability and competition in the marketplace. Performs periodic margin analysis.
+ Tracks competitive pricing, performance and distribution practices; researches new competitors and competitive products.
+ Prepares and updates database reflecting market activity.
+ Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
Employees at all levels are expected to:
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Support a culture of inclusion in how you work and lead.
+ Do what's right for each other, our customers, investors and our communities.
Disclaimer:
+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Customer Experience (CX); Teamwork; Product Management
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
**Job Family Group:** Strategic Planning & Development
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