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Thank you for considering a career at Roper St. Francis Healthcare!

Shift: Monday- Friday 8:30am-5:00pm with occasional weekend or evening for community event attendance.

Primary Function/General Purpose of Position

The Community Care Navigator under the direct supervision of the Program Manager of Access Health Tri-County Network in the Case Management Department will provide assistance with coordination of access to health care services and provider referrals to low-income uninsured or underinsured clients eligible for the Access Health program. Will help to facilitate access to health care by reducing or resolving barriers for assigned and/or referred clients. Duties of the Community Care Navigator include, but are not limited to, case coordination, patient education, and direct follow up related to accessing and/or retaining health care and supportive services.

Essential Job Functions

+ _​_ Reviews eligibility of referral of clients to determine clients’ needs and to facilitate their access to health care.

+ Identifies Medical Home using established AccessHealth Tri-county Network Hub Medical Home Distribution Process for each individual client and schedules appointment for client with medical home doctor

+ Identifies barriers/problems to implementation of planned care-medical home appointment.

+ Facilitate case coordination with other agencies to ensure continuous seamless case management.

+ Identifies and refers to community resources as needed.

+ Develop and maintain a network of human services and community resources that can and will provide support and/or services to clients.

+ Documents all findings, actions and plans using guidelines and standards of Access Health SC.

+ Performs other job duties and responsibilities as required.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

N/A

Education

Bachelor’s degree in social work, Psychology, Health Education, or related field (required)

Work Experience

Minimum of 2 years of related experience (required)

Training

N/A

Language

N/A

Patient Population

_The following must be included in all position descriptions that involve direct or indirect patient care. This is a Joint Commission requirement. Also, select the age of the patient population served:_

X Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.​

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Not applicable to this position

Working Conditions/Physical Requirements

Frequent sitting and intermittent walking. Frequently requires long periods of working at a computer. May require lifting or moving items up to 25 lbs. Frequent use of finger/hand dexterity. Constant talking or hearing. Corrected hearing and vision to normal range. No exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal office environment. Requires work under stressful conditions, deadlines, and/or irregular hours. Ability to read and comprehend. Some travel required.

Skills

_Hard/Tech/Clinical Skills_ _:_

+ Ability to master Access Health South Carolina’s software programs in conducting daily client enrollment and tracking with proficient skills in a window-based environment.

+ Must demonstrate knowledge or ability to gain knowledge of healthcare systems and operations, local healthcare options and resources including mental health, and community resources and government assistance programs for the underserved.

_Soft/Interpersonal Skills:_

+ Must have good organizational and time management techniques.

+ Proficient oral and written communication skills.

+ Ability to maintain relationships across a wide specter of community members, from clients to providers to community partners.

As a Roper St. Francis Healthcare teammate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

+ Paid time off, parental and FMLA leave, short- and long-term disability

+ Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status

Roper St. Francis Healthcare is an equal opportunity employer.

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]