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Description

This position is incentive eligible.

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Division VP of Support Services with HealthTrust Supply Chain you can be a part of an organization that is devoted to giving back!

Benefits

HealthTrust Supply Chain offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HealthTrust Supply Chain family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Division VP of Support Services to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Division Director of Support Services is responsible for providing leadership and overseeing the EVS and FNS service lines for the HCA Hospitals in their respective division. This position is responsible for driving positive change by implementing initiatives developed by the division and corporate team that supports operational improvement and expense management through standardization of people, processes, and technology. This position is also responsible for building strategic alliances with Division, Facility Leadership, and EVS and FNS Department Directors as it relates to successfully executing the services required.

Major Responsibilities:

+ Provides leadership in the area of operational improvement and expense management for the division and individual facilities overall strategic plan to improve Environmental Services (EVS) and Food and Nutritional Services (FNS).

+ Provides direct leadership in the oversight and responsibility for the operational effectiveness EVS and FNS management plans that will reduce variation, drive standardization, and insure consistent processes.

+ Demonstrates and serves as a role model for a high level of customer service and patient satisfaction, excellent work culture, and cost-effective management of all aspects of the respective service lines, to include: (EVS) all cleanliness activities, patient care, floorcare, linen management, sanitation, infection control, etc., and (FNS) all food related activities, patient care, non-patient care (retail, cafeteria, catering, etc.), quality improvement, sanitation, infection control, and health regulations, etc.

+ Collaborates with the division and facility teams to assimilate information from a variety of sources, able to analyze data, make strategic recommendations and executes a course of action for overall improvement in both quality and expense for EVS and FNS.

+ Interacts and develops relationships with internal and external stakeholders to better understand needs and challenges.

+ Demonstrates responsibility for solving customer challenges, ensures commitments to customers are met by soliciting opinions and ideas from customers for improvements in products and services.

+ Coordinates the development and delivery of customer solutions to drive improvement in patient satisfaction results.

+ Demonstrates the ability to analyze clinical and financial performance data to identify variation opportunities and develop plans to reduce variation.

+ Demonstrates the ability to perform a return on investment model for new programs or initiatives.

+ Demonstrates an understanding of and the ability to analyze the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) as it relates to EVS and FNS.

+ Develops, implements, and tracks expense savings and operational improvement goals for FNS working with hospital leadership teams and facility representatives.

+ Drives expense and operational improvement through the development and deployment of standardized toolkits, processes and assessment.

+ Demonstrates an understanding of project management methodologies which include but are not limited to: common processes, setting milestones, assigning accountability, practices and tools associated with project management.

+ Performs other duties as assigned.

+ Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Education and Experience:

+ Bachelor’s Degree Required

+ Master’s Degree Preferred

+ Minimum of ten years leadership experience in a healthcare or hospitality service setting Required

+ Environmental and Food and Nutrition Services leadership experience highly desirable

+ Technology, Hospitality, Culinary Services, Nutrition or related management experience. Preferred

+ Licensed Dietician Preferred

+ ANAB Food Protection Manager Certification Preferred

+ Food Safety Certification Preferred

+ Registered Dietitian Preferred

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Division VP of Support Services opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.