• Business Systems Manager

    CBRE (Atlanta, GA)


    Business Systems Manager

     

    Job ID

     

    248620

     

    Posted

     

    26-Nov-2025

     

    Service line

     

    GWS Segment

     

    Role type

     

    Full-time

     

    Areas of Interest

     

    Data & Analytics

     

    Location(s)

     

    Atlanta - Georgia - United States of America

    About the Role:

    As a CBRE Business Systems Manager, you will be responsible for overseeing the staff that provides software support, technical assistance, and the development of internal management systems. This role is part of the Business Systems Job Function.

     

    They are responsible for working with internal partners and business units to develop, install and enhance new and current systems.

    What You’ll Do:

    + Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

    + Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

    + Respond to and resolve technical and system issues within a variety of software packages. Resolve questions and problems within the department. Document issues, resolutions, or other actions using an incident management system.

    + Assist the team with the installation of basic system migrations. This also includes new clients, system implementations, and upgrades.

    + Ensure that all supported systems are following established best practices, regulatory requirements, CAPP, and internal and external controls.

    + Identify process and system improvements. Participate in internally driven projects to increase efficiency and customer satisfaction. Recommend executing functional operational programs and procedures.

    + Communicate ongoing feedback on team, project, and department impact of projects. Present team and client facing training for system overviews, changes, and new system deliveries.

    + Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

    + Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

    + Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

    What You’ll Need:

    + Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

    + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

    + Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

    + Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

    + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

    + Extensive organizational skills with a strong inquisitive mindset.

    + Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations.

    **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

    **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

    CBRE GWS

    CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

     

    Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

     

    CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)