"Alerted.org

LVN Service Care Coordinator

Start Date: ASAP

Schedule: Monday–Friday, 8:00 AM – 5:00 PM CST (OT as needed)

Position Overview

We are seeking an LVN Service Care Coordinator to join the Specialty Authorization Team. This team processes authorizations and follow-ups for DME, MHM, DAHS, and reductions/denials, supporting high-volume workloads with a strong focus on accuracy and timeliness. The Care Coordinator will play a key role in ensuring members receive the best possible care by managing authorizations, maintaining production and quality standards, and collaborating with team members in a fast-paced environment.

Key Responsibilities

+ Process authorizations and follow-ups for specialty services (DME, MHM, DAHS, etc.)

+ Multi-task across multiple monitors and applications while maintaining accuracy

+ Utilize work guides and resources to ensure compliance and efficiency

+ Meet performance standards: 97% quality (audits), 98% production, and 0–5% error rate

+ Communicate and collaborate with team members via group IMs for daily check-ins

+ Support cross-training initiatives to assist in multiple functions within the team

Candidate Requirements

+ Licensure: LPN/LVN license

+ Experience: Minimum 2+ years in a managed care environment or working with individuals with disabilities, chronic, or complex conditions, Home Health

+ Skills:

+ Experience supporting vulnerable populations

+ Strong organizational and multi-tasking abilities

+ Ability to meet production and quality metrics in a remote setting

Job Type & Location

This is a Contract position based out of San Antonio, TX.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Dec 16, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.