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Job Title: Field Service Technician

Job Description

We are seeking a highly self-motivated Field Service Technician to perform service work on a full range of products at customer sites. The technician will collaborate with end users and contractors to ensure all on-site products are functioning properly and tested prior to system energization. This role requires a willingness to travel frequently within the country and occasionally internationally.

Responsibilities

+ Execute a System Startup checklist while at a customer's site.

+ Program meters and perform network support via phone with customers.

+ Identify and resolve complex network issues.

+ Complete startup certification and meter commissioning reports.

+ Interact with customers professionally and respectfully.

+ Obtain a Level 1 Thermography Certification to perform IR scans and complete associated reports.

+ Diagnose and repair on-site issues and mentor technicians.

+ Suggest new services based on customer and contractor interactions.

+ Identify and specify required testing equipment for on-site services.

Essential Skills

+ Superior attention to detail.

+ Effective verbal and written communication skills.

+ Basic experience with MS Windows and MS Office, especially Word, Excel, and Outlook.

+ Familiarity with all product lines.

+ Ability to travel extensively, including overnight stays.

+ One year of technical working knowledge of product lines.

+ Valid Driver’s License and ability to rent a vehicle.

+ Ability to obtain government security clearances and a passport.

+ Experience using power and hand tools.

+ Basic knowledge of electrical components.

Additional Skills & Qualifications

+ Willingness to complete mandated training and certification programs.

+ Experience in maintenance, electrical, and mechanical troubleshooting.

+ Customer service skills and the ability to interact well with diverse groups.

+ Knowledge of terminal emulator programs like PuTTY.

Why Work Here?

Enjoy company-paid training for safety and technical certifications, along with a company card and tool reimbursements. Benefit from a generous annual bonus, overtime pay, and a comprehensive 401(k) match. Embrace the opportunity for international travel while maintaining a work-life balance with a travel schedule from Monday through Friday, returning home every weekend. Take advantage of mileage reimbursement and rental vehicles, plus ample paid time off to recharge.

Work Environment

Work is primarily conducted at customer sites, which may include active construction sites requiring personal protective equipment. Expect to travel up to 90% of the time by car or airplane. The role involves working long hours as needed, standing for prolonged periods, climbing ladders, and occasionally lifting up to 75 lbs.

Job Type & Location

This is a Permanent position based out of Chicago, IL.

Pay and Benefits

The pay range for this position is $65000.00 - $85000.00/yr.

Medical, dental, Vision, 401k match up to 7%

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Dec 15, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.