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Description

A fast-paced service organization is seeking an experienced Operations/Manager Administrator to support daily office and field operations. The ideal candidate brings 2+ years of experience in customer service, operations, travel support, dispatch, HR, or a related field, along with strong problem-solving skills and schedule flexibility.

Requirements

Key Qualifications

+ 2+ years’ experience in a fast-paced customer service or operations environment

+ Strong communication, organizational, and multi-tasking abilities

+ Proficiency in Microsoft Office; ability to type 50+ WPM

+ Tech-savvy with ability to troubleshoot mobile devices (iPad/Android) and software systems

+ Solid knowledge of the Bay Area

+ Experience in transportation, travel, or insurance industries is a plus

Responsibilities

+ Manage day-to-day operations and ensure efficient workflow across departments

+ Work closely with accounting, dispatch, and reservations teams

+ Hire, train, and support new office staff and Chauffeurs

+ Manage Chauffeur performance, provide ongoing training, and ensure adherence to company procedures

+ Prepare weekly/monthly cost analyses, revenue reports, payables, and ad-hoc operational reports

+ Support and maintain office technology platforms, mobile devices, and proprietary software

+ Assist with email marketing efforts and support new business opportunities

+ Maintain company website and social media platforms

+ Monitor vendor accounts for accurate billing and service levels

+ Research and resolve escalated customer service issues

+ Uphold strict client confidentiality

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .