• IT Support Specialist

    Robert Half Technology (Phoenix, AZ)


    Description

    Our company is seeking a skilled IT Support Specialist for a contract assignment in Phoenix. You’ll be responsible for providing technical assistance, troubleshooting, and support to ensure optimal computer systems performance for our business. This is a hands-on role ideal for a professional with proven experience supporting end users in a fast-paced environment.

    Key Responsibilities:

    + Respond promptly to user-reported technical issues in person, by phone, or remotely.

    + Diagnose and resolve hardware, software, and network problems across desktops, laptops, printers, and mobile devices.

    + Install and configure new computer systems, applications, and peripheral devices.

    + Maintain and update system documentation, inventory records, and technical procedures.

    + Escalate complex issues to senior IT staff or third-party vendors as needed.

    + Ensure timely resolution to support requests to minimize downtime and disruption.

    + Perform routine system updates, backups, and security checks in accordance with company policies.

    + Assist in onboarding/offboarding employees by provisioning and decommissioning devices and accounts.

    + Educate users about company technology initiatives, application updates, and security best practices.

    + Participate in special projects, including technology upgrades, migrations, or rollouts.

    Requirements

    Qualifications:

    + Experience in a help desk or technical support role, ideally within a corporate or professional environment.

    + Proficiency with Windows and Mac operating systems, basic networking, and familiar with cloud-based applications (e.g., Microsoft 365, Teams).

    + Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.

    + Excellent customer service and communication skills.

    + Ability to work independently or as part of a team under tight deadlines.

    + Relevant certifications (e.g., CompTIA A+, Microsoft, or similar) preferred.

     

    Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .