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Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

Serves as a point of contact for clients seeking expert guidance on employee benefit programs. This role is designed to provide comprehensive support and assistance to clients and service partners by facilitating a clear understanding of benefit renewals. This role will navigate the complexities with benefit selections, plan comparisons, contribution strategy, and plan options. Through excellent consultative customer service, the goal is to drive increased participation in MPP plans, improve client retention and support the overall goals of the organization.

Responsibilities

+ Builds partnerships with Enterprise Relationship Managers, Human Resource Professionals, Benefit Specialty Group, Benefit Service team, Client Advocates, Underwriting, Paychex Insurance Agency, and other key stakeholders who are critical in the renewal, quotes, and servicing of medical benefits for PEO clients.

+ Is a subject matter expert on all PEO master plans, open market options, and the onboarding requirements for both options.

+ Conducts scheduled calls to review retention achievement.

+ Analyzes and reviews benefit strategy with clients and partners, presents renewal and/or comparisons, and makes plan recommendations.

+ Actively works with key stakeholders to drive increased participation in MPP throughout the year as PIA renewals or opportunity is available

+ Conducts follow up with clients until final decision is made (both open market and master candidates).

+ Maintains an active Life and Health license in resident state and non-resident licenses in assigned states within territory.

+ Expedites the resolution of client problems or complaints during renewal to ensure client satisfaction and that issues are handled properly.

+ Conducts training for HRPB's and CSO's to help support master plan benefit renewals.

+ Presents benefit changes and new products during the annual Benefits Conference in preparation for Annual Enrollment season; assist when needed with open market solutions to Tier 3 and 4 clients.

+ Expertise in ClientSpace, SalesForce, and Flex/ Prism system requirements.

+ Attend Enterprise renewal meetings with HRBP and other key stakeholders as needed to support.

+ Completes and submits accurate business reporting by agreed upon dates set by Management to ensure information is provided timely.

Qualifications

+ Bachelor's Degree - Preferred

+ 5 years of experience in Health insurance or PEO experience in sales, benefits, service or agency.

+ Relevant Insurance License This role requires you to be eligible for applicable insurance licensing in all 50 states, which may involve an enhanced background check. If you are not currently licensed, you will be required to obtain the necessary insurance license(s) within 90 calendar days of your official start date. Failure to obtain the required license(s) within 90 days of your start date and to maintain eligibility throughout the duration of your employment may result in corrective action, up to and including termination of employment. Paychex Insurance Agency, Inc. (PIA) will cover the cost of up to two (2) attempts to pass a state insurance licensing exam including exam materials and testing fee. The cost of any additional attempts will be at the expense of the individual employee. If an individual is hired by PIA with an active and current license(s), that employee will be responsible for the timely updating and/or verifying of any changes that may have occurred with their state license(s) prior to their start date at PIA. This includes any state of residence changes, e-mail changes, mailing address changes or name changes. - Required

+ Health license in resident state - Required

Compensation

n the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $80.710.00 - $115,300.00 salary, Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

+ Act with uncompromising integrity.

+ Provide outstanding service and build trusted relationships.

+ Drive innovation in our products and services and continually improve our processes.

+ Work in partnership and support each other.

+ Be personally accountable and deliver on commitments.

+ Treat each other with respect and dignity.

What's in it for you?

+ We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

+ We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

+ We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

+ We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

+ We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.