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Fixed Route Scheduler Analyst

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Posted: 11/20/2025

Location Name: RTS Monroe

Wage Max: 29.72 Hourly

Wage Min: 29.72 Hourly

Position Type: Full Time

Shift: Monday – Friday, 8:00 AM – 4:30 PM

COMPANY INFORMATION:

Regional Transit Service (RTS) is a regional transit authority established by New York State with more than 1,000 employees who proudly serve customers and business partners in Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, and Wyoming counties. Recognized as one of the best-run transit systems in the nation, RTS partners with the community it serves to provide vital, safe, and sustainable transportation services to nearly 8 million people each year. We carry out our mission by connecting our customers to jobs, school, healthcare, shopping, and recreational activities every day.

POSITION OVERVIEW: Regional Transit Service (RTS) is looking for a qualified Fixed Route Scheduler. The Fixed Route Scheduler plays a critical role within RTS Operations. This is a professional position that handles the fixed route transit scheduling and run cutting activities.

Starting wage rate in accordance with the ATU Collective Bargaining Agreement: $29.72 per hour (will increase to $30.61 on January 1, 2026)

WORK SCHEDULE: Monday through Friday, 8:00am – 4:30pm

BENEFITS INCLUDE:

+ Excellent Health Benefits – Medical, Dental, Vision

+ Top compensation and pension plan

+ On-site 24/7 Fitness and Wellness Center

+ Deferred Compensation

+ Employee Assistance Program (Counseling, Health Advocacy, Financial & Legal Consultation, Health Coaching, Virtual Concierge, Discounts)

+ Well-Being Program

+ Culture & Inclusion Council

TYPICAL WORK ACTIVITIES:

+ Responsible for assisting in the development and publishing of schedules that meet demand, promote safety, improve quality and that are cost effective in conformance with policies and procedures.

+ Works with the Director of Scheduling, Senior Scheduler, and other Fixed Route Schedulers to create Operator schedules, public timetables, vehicle requirements, headways, running times, block paddles, run guides, and other reports.

+ Ensures the most efficient run-cuts are being established to meet company objectives within contractual limitations.

+ Ensures the appropriate internal departments are informed of any schedule or service changes and coordinates the production of public timetables and internal documents such as route descriptions, maps and driver instructions for fixed route services.

+ Continuously review and understand key metrics that identify service trends and implement policies and service design options that result in a more cost-effective service offering.

+ Observe and analyze schedules, service patterns, run assignments, etc. to improve service and reduce costs. Will prepare technical analyses as required.

+ Develop and maintain strong relationships with a customer service focus with internal stakeholder including but not limited to bus operators, service planning, and business development. Through interaction with internal stakeholders, review of customer suggestions, and market research establish an awareness of customers and operator's needs.

+ Continually meets with bus operators to obtain and exchange ideas and suggestions for improvements to transit service.

+ Collect on-board data from buses including number of passengers, check points, record bus numbers, etc.

+ Other duties as required.

KNOWLEDGE, SKILLS, ABILITIES and PERSONAL CHARACTERISTICS:

+ Working knowledge of the transit schedule.

+ Working knowledge of RTS' processes and procedures.

+ General knowledge of Trapeze FX (or similar) applications.

+ Working knowledge of Microsoft Office Suite.

+ Ability to create and edit documents, prepare Power Point presentations, create and use Access databases and Excel spreadsheets.

+ Keyboarding skills.

+ Ability to communicate clearly and concisely orally and in writing.

+ Ability to establish effective professional working relationships.

+ Organizational and planning skills.

+ Ability to perform routine mathematical/statistical and time calculations.

+ Ability to arrive at work promptly, regularly, and dependably.

+ Tact, diplomacy, ability to meet the need of the position.

MINIMUM QUALIFICATIONS:

+ Associate's degree in Business, Mathematics, Management, Marketing, Public Administration, or related field. Bachelor's degree highly preferred.

+ An equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit while using hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear, see, and use a computer. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.

ADDITIONAL INFORMATION:

Rochester Genesee Regional Transportation Authority (RGRTA) has a zero-tolerance drug and alcohol policy for all employees in accordance with state and federal law. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment in accordance with the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

Rochester Genesee Regional Transportation Authority (RGRTA) is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship and/or immigration status, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or any other protected characteristic under applicable federal or state law. RGRTA will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

Pursuant to Federal Transit Administration regulations, all applicants for employment in safety-sensitive positions must be given a pre-employment drug test. An applicant may not be assigned safety-sensitive functions unless the individual has a verified negative test result. RTS is required by law to test for various substances, including cocaine, amphetamines, opioids, PCP, and marijuana metabolites. Please be advised that marijuana stays in the system for an extended period, sometimes more than 30 days, and can cause a positive test result long after use.