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Admissions Specialist - Patient Access Services

_Bring your passion to Texas Health so we are Better + Together_

Work location: Texas Health PT Clinic 2419 State Hwy 121 Bedford, TX 76021

Work hours: Part Time - 24 hrs/week; Days; various hours (three 8 hr shifts or four 6 hr shifts). Clinic Operation Hours: Monday - Thursday; 7a-7p & Friday; 7a-4p

Admissions Highlights:

* The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, providing excellent customer service to patients and visitors.

* Team-oriented work environment with expanded resources from other Patient Access areas.

* Cross-training opportunities within different areas of Patient Access

Here's What You Need

* H.S. Diploma or Equivalent required

* 1 Year Customer Service experience required

* CHAA - Certified Healthcare Access Associate Upon Hire preferred

* Requires good written, oral, and telephone communication skills.

* Requires knowledge of general office equipment, PC's and associated software packages.

* Ability to type 35 WPM corrected for errors preferred.

* General knowledge of medical terminology preferred.

What You Will Do

* Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.

* Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures

* Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same

* Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers

* Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.

* Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.

Additional perks of being a Texas Health Admissions Specialist

* Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.

* Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

* Strong Unit Based Council (UBC).

* A supportive, team environment with outstanding opportunities for growth.

At Texas Health Resources, our mission is simple: 'to improve the health of the people in the communities we serve' throughout North Texas.

Our award-winning healthcare culture reflects the dedication of our exceptional medical professionals, nurses, and support team members.

We're proud to be recognized on FORTUNE Magazine's '100 Best Companies to Work For®' list for the 11th consecutive year in 2025, highlighting our commitment to employee satisfaction and healthcare excellence across communities including Arlington, the Mid-Cities, Plano, and many more!

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.

_Do you still have questions or concerns?_ Feel free to email your questions to [email protected]

\#LI - AM1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.