"Alerted.org

Hospitality Representative - Patient and Family Experience Part Time Weekends

_Bring your passion to Texas Health so we are Better + Together_

Work location: Texas Health Dallas - 8200 Walnut Hill Lane, Dallas, Texas 75231

Work hours: Part Time, 24 hours weekly, variable shifts on Friday, Saturday, and Sunday

Training: Must be able to attend orientation and training at the corporate office in Arlington 8am-5pm during the first 1-5 days of hire

Patient and Family Experience Department Highlights:

+ Support the Women's Services department as a concierge to patients and their families

+ Collaborate with the department's coordinator for needs within the Mother/Baby unit

+ Fortune's 100 Best Companies to Work For® 2025

Here's What You Need

+ High School Diploma or Equivalent required

+ No experience required

+ One year of customer service experience in a professional or healthcare environment preferred

+ Good communication and organizational skills, work as a member of a team, and be courteous

What You Will Do

+ Guest House Representative:

Make reservations ensuring all pertinent information is contained in the reservation notes.

Make reservations at other area hotels as requested, when the hotel is full.

Demonstrate good telephone etiquette and listening skills when interacting with guests.

Check guests in and out, take payments, process check requests, and check mail.

Assist/escort guests by helping them downstairs if they are checking out.

Prepare welcome packets; print welcome letters and make keys for arrivals.

Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies.

+ Guest Relations:

Demonstrate excellent customer service and compassion towards guests and/or patients.

Greet patients and visitors to the hotel and/or hospital.

Assist with obtaining wheelchairs when needed.

Additional perks of being a Texas Health employee

+ Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment program as well as several other benefits.

+ A supportive team environment with outstanding opportunities for growth.

Entity Highlights

Texas Health Presbyterian Hospital Dallas has advanced health care in North Texas for over half a century as one of the region's most established hospitals. As an 875-bed, full-service hospital, we've served the Dallas community and surrounding areas since 1966 with a commitment to high-quality, compassionate care.

We specialize in cancer care, cardiology, neurosciences, women's services, and emergency medicine. Our hospital is home to a renowned Level III Neonatal Intensive Care Unit (NICU), a Comprehensive Stroke Center, and a Bariatric Surgery Center of Excellence. We also offer a wide range of outpatient services, including surgery, wellness programs, and advanced women's imaging. In recognition of our commitment to innovation in women's health, our Women's Robotic Surgery program was recently accredited as a Center of Excellence in Robotic Surgery by the Surgical Review Corporation (SRC), a leading organization dedicated to advancing patient safety in surgery.

Texas Health Dallas is a Joint Commission-certified Comprehensive Stroke Center, Level I Trauma Center, and Comprehensive Heart Attack Center. We are proud to be a designated Magnet hospital and a top choice in North Texas for cancer treatment, emergency services, cardiac care, and bariatric surgery.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.

_Do you still have questions or concerns?_ Feel free to email your questions to [email protected]

\#LI-KC1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.