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Job Description

Care Manager-Care Management-Per Diem-Day-Mount Sinai Queens

The care manager as an integral part of the primary care team is responsible for collaborating with the patient and health care provider in identification and provision of patient’s treatment needs, barriers to self-management, monitoring of patient outcomes and referral to appropriate referral community services. Primary objectives of the position are to enhance the quality of care received by patients, improve disease related outcomes, and reduce the unnecessary use of inpatient and outpatient medical services.

Qualifications

+ **Education:** Registered professional nurse licensed to practice in the state of New York

+ **Experience:** 3 - 5 years acute care experience. Experience in Care Management duties and managed care reviews.

+ **License/Certification:** Registered professional nurse licensed to practice in the state of New York. PRI Certification

Collective bargaining unit: SEIU Local 144-MSQ-NonRN

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $62.44 - $66.28 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU Local 144 at Mount Sinai Queens, 140 - Care Management - MSQ, Mount Sinai Queens

Responsibilities

+ Collaborates with primary care physicians, specialists, and Healthfirst to identify moderate to high risk patients who will benefit from participation in Care

+ Develops a tracking system for patient care coordination and care management across the continuum between PCP, specialist and/or other providers, supporting referral, test completion and report receipt, and an integrated plan of care.

+ Develops/manages tracking and documentation systems for patients admitted to and discharged from the hospital, patients seen in the emergency room (ER), and patients transitioning from or to any other health care facility.

+ Develop a plan of care with the patient/family and the health care provider, taking in consideration patient’s medical needs, knowledge of the disease, available support and resources and barriers for self management.

+ Ensures the plan of care is consistent with the patient’s clinical course.

+ Facilitating smooth transitions of care for patients discharged from the hospital, emergency department or extended care facilities to reduce likelihood of readmissions and related complications.

+ Help develop and maintain a care management registry for documentation of highest risk patients, care management interventions, and care plans.

+ Coordination of care with other care managers (home health care, payer case managers, etc.) and with specialists to maximize care and promote patient safety.

+ Assuring that care is patient-centered and that the patient/family are informed about the plan of care and are involved in decision-making about that care.

+ Utilizing behavioral strategies to assist patients in adopting healthy behaviors, improving self-care and managing chronic disease.

+ Assisting patients in problem-solving issues related to the health care system, financial and psychosocial barriers.

+ Develop and maintain effective working relationship with community-based organizations that provide services to Healthfirst patients.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $62.4365 - $66.284 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.