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Title: Image Production Postal Service Specialist II

Department: Image Production & Postal Services

Location:

Sacramento, CA, US, 95817

Category:

**Minimum Pay Rate:** $28.90

**Maximum Pay Rate:** $35.26

**Civil Service Status:** Civil Service

**Apply by Date:** 12/15/2025

**Posting Type:** Open

This posting intends to fill one (1) regular full-time IPPS (Image Production & Postal Services) Specialist II position. We will also establish an eligibility list from this hiring process which may be used to fill future regular full-time or limited term vacancies over the next two (2) years.

Are you skilled in mailroom operations with hands-on experience in sorting, metering, and distributing mail and packages? SMUD is seeking an IPPS Specialist II to join our dedicated team that supports seamless mail and print services across the organization.

In this important role, you'll manage day-to-day mailroom functions including sorting incoming mail and packages, preparing outgoing mail using equipment such as Quadient, NeoPost, or Pitney Bowes inserters and postage meters, and assisting with bindery and finishing tasks. Your attention to detail and reliability will ensure timely, accurate distribution and processing of all mail and packages.

You will collaborate closely with internal teams to help coordinate the production and delivery of outbound customer mail, supporting smooth communication and operational efficiency throughout SMUD. Your ability to operate mailroom management software and related equipment will be key to streamlining workflows and meeting deadlines in a fast-paced environment.

If you take pride in delivering quality mail and print services, enjoy working collaboratively, and thrive in organized, deadline-driven settings, we encourage you to apply for the IPPS Specialist II position at SMUD.

Supplemental Questions

Please prepare your responses to the following prompts in advance, as you will be required to submit answers during the application process. Failure to respond to the questions may preclude you from moving forward in this process.

1. What experience do you have with operating mailroom equipment such as Quadient, NeoPost, or Pitney Bowes postage meters or inserters?

2. Describe your experience using mail management software (such as Quadient SMART Outbound, Mailstream On Demand, or similar systems)?

3. Which high-volume copy/print, finishing equipment are you proficient with?

4. Copiers, digital/offset presses,(please list brands/models)

5. Automatic folding machines (please list brands/models)

6. Hydraulic programmable paper cutters (please list brands/models)

7. Saddle stitchers / booklet makers

8. Coil/comb binding machines

9. Other finishing equipment (please specify)

10. What volume of mail and packages did you typically handle in your previous mailroom roles?

Purpose

Under general supervision, performs all the responsible tasks associated with SMUD’s Image Production and Postal Services (IPPS) process. This process includes operation of duplicating and binding equipment and the work involved in the timely and accurate distribution, collection and processing of mail and other material documents. This is a broad classification series that encompasses all aspects of the IPPS role, including but not limited to: bindery, duplicating, postal sorting and distribution.

Nature and Scope

This classification series is comprised of three levels: Level "I" is the entry-level where incumbents are provided formal training and/or certification for progression to the journey-level of the classification. The incumbent is promoted/progressed to the journey level "II" upon successful completion of all training and/or certification requirements for the classification. Incumbents hired at the entry-level are required to successfully progress to the journey-level within 18 to 60 months, depending on the length of the training and/or certification program. If an employee is unsuccessful with progressing to the journey-level, they will return to last class held or separate from SMUD. Promotion to the III (senior) level is not through a job progression and will happen through SMUD’s standard civil service hiring process.

Duties and Responsibilities

+ **Postal Center:** Delivers U.S. and interoffice mail, which may include cash and confidential materials, to SMUD mail stops and other locations as assigned. Picks up and sorts outgoing mail. Operates a vehicle to pick up and deliver U.S. mail, SMUD mail, materials, and supplies. Weighs and meters mail and processes through the metering machine. Updates and maintains operational log sheets. Processes bulk rate mailings. Sorts mail by zip code, name and/or mail stop. Sorts mail by weight, price and/or destination. Operates mail machines such as the mail opener, folder, and metering equipment. Tracks incoming Express mail and packages.

+ **Bindery:** Performs complex bindery duties: saddle stitches, folds, scores, perforates, measures cuts to discover final product outcome. Adjusts, sets up, and performs routine maintenance on a variety of auxiliary equipment such as hydraulic drill hole puncher, paper jogger, paper cutter, automated stapler, and folding machine. Performs basic equipment maintenance and changes cutter steel blades. Uses auxiliary equipment on completed materials of various sizes, tabbing and labeling machine, tape binding/printing machine, and MBO industrial size folder. Uses coil or tape method on duplicated/printed materials and booklets. Operates wire stitcher machine, and hand collates and hand staples. Operates industrial and tabletop folder and computerized folding machine, and hand folds. Cuts and hole punches completed printed materials using a paper cutter or hydraulic drill. Binds, by hand, duplicated/printed materials into booklets. Creates pads using cling glue to make a variety of SMUD documents. Counts, assembles, wraps, sorts, boxes, and ships/distributes outgoing materials. Operates a variety of automated machines. Closes down operation at end of day.

+ **Duplicating Machine Operations:** Operates a variety of complex copiers in the reproduction of a variety of printed materials including forms, reports, bulletins, memos, and notices. Sets and adjusts copy machine or press for proper operation. Performs bindery duties, including staples, coil and tape binds, boxes orders, saddle stitches, operates hydraulic drill, collates, folds, cuts, and pads. Uses pallet jack and (manual) pallet strapping, paper jogger, and hydraulic pallet lifter. Counts, assembles, labels, wraps, sorts, boxes, and prepares pallets up to 2,000 pounds; shrink-wraps pallets and prepares for shipping. Assists customers with work orders. Answers questions and gives job estimates. Cleans and performs routine maintenance on copiers. Performs mail merge functions using Word and Excel.

+ **Other Duties:** Performs related duties similar in scope and function as required.

Required Experience Qualifications

+ At least one (1+) year of clerical experience that involves answering phones, filing, operating a computer, and operating a copy machine.

+ At least 90 days as a Postal Specialist I OR 2-3 years of experience operating high-volume duplicating/reprographics equipment, bindery equipment or equipment used to process mail.

Knowledge Of

Duplicating/copy equipment and functions. Computer software, including basic bindery & postal functions. Modern office procedures and equipment. High-volume duplicating/postal or bindery equipment and functions. Equipment used to collate, weigh and stamp mail.

Skills To

Establish and maintain cooperative and effective working relationships. Identify, sort and deliver inter-office mail. Lift and move objects weighing up to 50 pounds. Operate a personal computer. Follow oral and written instructions. Pay close attention to detail. Prioritize work, process many assignments at one time and meet deadlines. Work overtime for special projects as required. Operate a variety of equipment involved in collecting, collating, weighing, and stamping mail. Operate high-volume postal and bindery equipment. Perform routine cleaning, maintenance and repair of duplicating, bindery or mailroom equipment.

Desirable Qualifications

+ Experience in mailroom operations, including sorting and distributing incoming mail and packages, and preparing outgoing mail.

+ Proficient in operating Quadient, NeoPost, or Pitney Bowes inserters and postage meters, as well as Ricoh copiers and digital presses.

+ Familiarity with bindery equipment (e.g., folders, binding machines, laminators) and mailroom management software such as Quadient SMART Outbound or Mailstream On Demand.

+ Ability to work collaboratively to ensure timely and accurate production of outbound mail.

+ Knowledge of mailing, print, copy, and finishing industry best practices.

+ Strong customer service, communication, and multitasking skills; detail-oriented and reliable in fast-paced environments.

+ Effective team participant who follows procedures and completes tasks with limited supervision.

Physical Requirements

Applicants must be able to perform the essential job functions with or without a reasonable accommodation.

Sacramento Municipal Utility District (SMUD) - Who We Are

As the nation's sixth-largest community-owned electric service provider, we're proud of our reputation as one of the best places to work in Sacramento. Our employees tell us in our engagement surveys they're "Happy, satisfied and engaged" which helps create a workplace that best serves our customers. Sacramento was named as the 2nd happiest place to work in America by Forbes Magazine. Lake Tahoe, San Francisco and the world-renowned Napa Valley are within easy driving distance of our locations.

Our Commitment to Diversity & Inclusion

SMUD celebrates diversity, and inspires an inclusive culture based on trust and respect to create belonging and connection among our employees, customers, and communities. By working together, we are powering positive, equitable opportunities for all. We aspire to be a workplace where you can be yourself, achieve your best, and thrive together.

An example of our commitment to Diversity, Equity, Inclusion, and Belonging is when SMUD signed the California Equal Pay Pledge in 2020. This requires equal pay for employees who perform “substantially similar work,” when viewed as a composite of skill, effort, and responsibility at the time those employees started within that classification. As such, initial hiring salary range is not subject to negotiation and salaries will vary over time based on performance.

SMUD is proud to be an equal opportunity employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business needs and interests.

Why Sacramento, California?

The capitol of California, Sacramento is the state's sixth-largest city, and the 35th largest in the U.S. Local universities include California State University, University of the Pacific's McGeorge School of Law, and the University of California, Davis and several competitive community colleges. The UC Davis Medical Center, a world-renowned research hospital, is one of more than a dozen hospitals and shared services centers in the Sacramento region. Part of the agriculturally-rich Central Valley, Sacramento is at the forefront of the farm-to-fork food movement. Northern California is home to some of the country's top technology companies, including Google and LinkedIn, and a multitude of startups in many industries. Sacramento is home to the NBA Kings, the River Cats (AAA baseball), the Republic FC (soccer) and the San Francisco Giants, NBA Warriors and NFL 49er's aren't far away. Sacramento offers an affluent liberal arts community with Broadway, Mondavi Center, Crocker Museum and summer musical theater to name a few.

On-site Work

This role will be an on-site role that will require being in person at one of SMUD's campuses daily to complete work tasks.

CalPERS

**SMUD is a CalPERS agency** . As a member of the California Public Employees’ Retirement System (CalPERS), SMUD offers eligible employees access to a defined benefit pension plan along with other valuable retirement and health benefits. This program helps provide financial security both during your career and after retirement. To learn more about CalPERS and the benefits it offers, please visit www.calpers.ca.gov .

SMUD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SMUD complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SMUD expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SMUD employees to perform their expected job duties is absolutely not tolerated.

Req ID: 2589