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Program Support Specialist - Computer Science Division

• Georgia - Gwinnett - Lawrenceville (https://ga.referrals.selectminds.com/jobs/74563/other-jobs-matching/location-only)

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Administrative & Operations Support

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Gwinnett Technical College

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6 hours ago Post Date

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Employment Terms: This job is a regular, full-time 40 hour per week, non-exempt position in the Computer Sciences Division that reports to the Dean of Computer Science. This position will be assigned to both the Lawrenceville and Alpharetta-North Fulton campus based on need.

Salary : Targeted salary is commensurate with education and experience not to exceed the budgeted amount of $46,800 per year.

Schedule: 40 hours per week. Availability to work Monday through Friday, including two evenings and weekends, as needed. Flexibility a must.

Minimum Qualifications (Job Code 61767):

Associate’s degree required in a course of study related to the occupational field *and* Three (3) years of related work experience.

Note: Experience may substitute for the degree on a year-for-year basis

Preferred Qualifications:

Bachelor’s degree in Computer Science from an accredited college or university. Working experience in Curriculum Design, Information Systems, Administrative and Education discipline, and two (2) years of experience in a technical setting. Excellent interpersonal, written, and verbal communication skills; the ability to work effectively and collaboratively with internal and external constituents (students, faculty, staff, agency personnel); exceptional customer services skills; strong organizational and record keeping skills; ability to manage multiple tasks and successfully meet deadlines; quick learner and ability to implement of new tools; detail oriented; adheres to the policies.

Job Description Summary:

Under the leadership of the Dean of Computer Science , provides support services to the Dean, Program Directors, Adjuncts, Advisory Board, and students. Provides program support to the Dean and the division.

Duties/Responsibilities

Percentage of Time

1. Review and manages CIS master courses on a semester basis to ensure professionalism, flow, and adequate content to provide student success.

• Review the following syllabi, accurate textbooks, layout, gradebook setup, and flow.

• Provides assistance with quality matters and updates syllabi’s accordingly.

• Assists program directors in cleaning and updating the shells.

• Maintains a list of ongoing course updates, errors, and challenges.

• Addressed course needs based on course evaluations of both Program Directors and Adjuncts.

25%

2. Assists the division with operating processes

• Assists the dean, program directors, and instructors with job vacancy forms, TGM purchases, research, travel forms, Concur/reimbursements, TALEO leave, registrations, vehicle registrations and authorizations, flyers, other employments forms, etc.

• Assists with student organization and membership renewals, paperwork, events, and funding i.e. CIS clubs (including setup/cleanup).

• Generates the paperwork and schedules required for the Skills USA, Cybersecurity, Gaming, and other CIST competitions.

• Helps students identify available support services for academic success.

• Assists in generating reports, statistics, and files needed for Program Reviews and Learning Outcomes.

• Assists with building and program tours (including setup)

• Manages CIS digital media devices and software, such as LibCal.

25%

3. Provides support to the Dean.

• Assists in training new Program Director and Faculty on both campuses.

• Assists in mentoring and advising sessions for students.

• Meets all deadlines and communications during turnovers for all positions within CIS.

• Handles course related emergencies and any unexpected occurrences within the division.

• Assists with adjunct, lab assistant, and work study interviews due to the high turnover.

• Assists with preparing and managing advisory board goals and outcomes.

• Coordinates with CIST admin and social media manager and updates the CIS Facebook page, as needed.

• Manage/Assist with proctoring and proctor scheduling

• Schedule tutoring, help desk, and student lab coverage.

• Assist with/and schedule Information Sessions and study sessions. (Conducts sessions which can be on Friday and Saturday for the Computer Science programs)

25%

4. Displays a high level of effort and commitment to performing work; demonstrates trustworthiness and responsible behavior.

• Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility.

• Shows persistence and seeks alternatives when obstacles arise.

• Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapts to and accommodates new methods and procedures.

• Accepts direction and feedback from administration and follows through appropriately.

• Works when scheduled; begins and ends work as expected; uses work time appropriately.

• Other duties as assigned

25%

.

Physical Demands:

Frequency

(N)Never, (O)Occasionally or (C)Constantly

Requires operation, access, or control of financial resources.

Requires having a P-Card.

Driving is a responsibility of this position.

This position will have direct interaction or care of children under the age of 18 or direct patient care.

This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications).

This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation.

This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation.

This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation.

This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation.

This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation.

Operating motor vehicles or heavy equipment with or without reasonable accommodation.

Noisy environments.

Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation.

Light work that includes moving objects up to 20 pounds with or without reasonable accommodation.

Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation.

Work in outdoor elements such as precipitation and wind.

Supervises Others

Assessing the accuracy, neatness and thoroughness of the work assigned.

The Technical College System of Georgia and its constituent Technical Colleges do not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, spouse of military member or citizenship status (except in those special circumstances permitted or mandated by law). This nondiscrimination policy encompasses the operation of all technical college-administered programs, programs financed by the federal government including any Workforce Innovation and Opportunity Act (WIOA) Title I financed programs, educational programs and activities, including admissions, scholarships and loans , student life, and athletics. It also encompasses the recruitment and employment of personnel and contracting for goods and services.

The Technical College System and Technical Colleges shall promote the realization of equal opportunity through a positive continuing program of specific practices designed to ensure the full realization of equal opportunity. The following person has been designated to handle inquiries regarding the nondiscrimination policies: Lisa Richardson ([email protected]), Title IX and Section 504 Coordinator, 5150 Sugarloaf Parkway, Building 100, Room 323B, Lawrenceville, GA 30043, 678-226-6691

Associate's degree required in a course of study related to the occupational field *and* Three (3) years of related work experience Note: Experience may substitute for the degree on a year-for-year basis.

Additional Information

+ Agency Logo:

+ Requisition ID: ADM0J3E

+ Number of Openings: 1

+ Advertised Salary: $46,880/yr

+ Shift: Day Job

+ Posting End Date: Dec 10, 2025