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Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Senior IT Business Analyst to join our Enterprise Applications, Global IT team.

_This position will offer flexibility for hybrid work schedules to include both in-office presence and telecommute/virtual work to be based in Dallas or Houston, TX._

Job Responsibilities:

+ Document functional and non-functional system requirements; develop test cases and step-by-step test procedures for enterprise-scale projects

+ Work closely with business managers, demand managers and end users to understand their processes and procedures

+ Identify new innovative solutions to optimize business processes, reduce costs, and/or enhance the customer experience

+ Work with the business and IT to gather and document scope and requirements for technology initiatives

+ Perform as-is and to-be process mapping and gap analysis, requirements definition, system demos, IT testing, oversight of user testing, and end user training

+ Prepare project documentation including requirements documentation, requirements traceability matrix, test scripts/use cases, process maps, wireframes, user training materials, standard operating procedures (SOPs), user communications, and change control documentation

+ May define and present business cases for proposed projects

+ Ensure compliance of projects/solutions with key AECOM controls (e.g. Sarbanes Oxley)

+ Assist with defining the support model for new systems and facilitates transition of the new system from project resources to support resources

+ Assess impact of projects/systems on business processes and facilitate a smooth transition of system and process changes to ensure minimal business disruption

+ May participate in evaluation and selection of vendors/solutions including management of proposal/RFP process

+ Assist with development of various management/executive presentations to present process improvement solutions, business case, and project progress.

+ Gather and translate business requirements into product backlog artifacts including Epics / Features & User Stories. Create and maintain business requirements in the form of user stories with appropriate acceptance criteria.

+ Collaborate with the Project Manager, Product Owner, Project Team, ScrumMaster and/or Business Stakeholders to confirm/understand clear business objectives, processes, and metrics for input into User Story definition and prioritization.

+ Facilitate User Story mapping sessions with Business Stakeholders, as needed.

+ Facilitate and schedule project or scrum meetings, as needed.

+ Facilitate user acceptance testing with user feedback and defect tracking, as needed.

+ Facilitate collaborative and productive team meetings for a distributed team (e.g. Microsoft Teams).

+ Train end users on new application features, as needed.

Qualifications

Minimum Requirements:

+ BA/BS plus at least 6 years of relevant IT / software business analyst experience or demonstrated equivalency of experience and/or education

+ Proficiency with MS Office, 365, Teams, Word, etc.

Preferred Qualifications

+ Excellent written communication skills (samples may be requested)

+ Excellent interpersonal, verbal communication skills with ability to communicate technical issues to non-technical individuals

+ Experience utilizing contemporary AI tools for summaries, quality checks, notes, etc.

+ Experience working within similarly large, complex organizations

+ Software testing (UAT) experience

+ BA certification is helpful

Additional Information

+ Sponsorship for US work Authorization, now or in the future, is not available for this position.

+ Relocation assistance is not available for this position

Offered rate of compensation will be based on individual education, qualifications, experience, and work location. The range for this position is $90000 to $110000.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

**ReqID:** J10139966

**Business Line:** Corporate

**Business Group:** Corporate

**Strategic Business Unit:** Information Technology

**Career Area:** Information Technology

**Work Location Model:** Hybrid

**Compensation:** USD 90000 - USD 110000 - yearly