"Alerted.org

Penn State Health** - **Community Medical Group

**Location:** US:PA: Mechanicsburg

**Work Type:** Full Time

**FTE:** 1.00

**Shift:** Day

**Hours:** Mon - Fri 8:30a -5:00p some Sat 8:30a- 12:30p

**Recruiter Contact:** Nicole Cox at [email protected] (MAILTO://[email protected])

SUMMARY OF POSITION:

Penn State Health Upper Allen Medicine is looking for a friendly, detail-oriented Medical Office Associate to join our welcoming, patient-centered Pediatrics and Family Medicine clinic.

In this role, you will use our patient scheduling system to manage appointments, check-ins, cancellations, and waitlist requests while providing clear information and directions to patients. You will register new patients or verify existing patient information to ensure accuracy, collect insurance co-payments and outstanding balances, and answer incoming phone calls promptly and courteously.

This position also includes obtaining required signatures for HIPAA, Consent to Treat, and other forms; performing check-out duties such as charge entry, scheduling follow-up appointments, and providing visit summaries, requisitions, and educational materials. You will compose professional, concise eMessages, generate patient letters, and handle other correspondence as needed, as well as monitor task lists, eMessage pools, and voicemail lines in accordance with clinic guidelines. If you’re organized, compassionate, and enjoy supporting families in a fast-paced clinical environment, we’d love for you to apply.

MINIMUM QUALIFICATION(S):

+ High School Diploma or equivalent required

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MEDICAL GROUP?

\#WeAre committed to providing patient- and family-centered care to all patients —and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient’s healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future.

YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.

_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._

_Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._

**Position** Medical Office Associate - Upper Allen Medicine

**Location** US:PA:Mechanicsburg | Clerical and Administrative | Full Time

**Req ID** 87072