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GENERAL FUNCTION:Complete reviews and certifications for all Bancorp Note collateral sales and transfers, which encompass Fifth Third Mortgage Originations, Third Party originations, CRA and MSR transactions. Maintain Service Level Agreement performance for customer service, key document request s, compliance audit s, investor sales and certification of loans that are responsible for generating profit premium each month for the bank.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues ,and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves result s by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:• Follows the workflow of the custodial vault function while maintaining optimum efficiency and cost effectiveness and ensuring that production standards are met and sustained.• Have knowledge of all processes and procedures being conducted through the department. • Certify and process all mortgage loan sales and liquidated loans in accordance with FHLMC, FNMA & GNMA guidelines within the established deadlines; including, CRA (Community Re-investment Act) loans.• Receive Mortgage Service Rights (MSR) collateral files from transfer custodian and complete re-certification process and tracking within the investor established timeframe. • Processes all private Investor sales for accuracy, tracking and retains custody. • Process jumbo sales list from Capital Markets and prepare for the sold service release transfer. Complete collateral files to be shipped to new custodian. • Escalate issues to management that require communications with GSE’s, GNMA, Legal Counsel and other internal business partners to resolve mortgage note exception issues, in order to minimize financial risk to the Bank. • Maintains accurate and ongoing tracking of incoming/outgoing mortgage notes to ensure Bancorp security and proper chain of custody and ownership• Follows the guidelines, requirements and policies of the Bank, including Safe Guarding Customer Information and Risk Management.• Maintain daily the required tracking/reporting for GNMA specific loans pools. • Perform any other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:• High school diploma or equivalent. Some college preferred.• Minimum of 2 years relevant experience.• Must understand and be able to perform every function within the department.• Must be able to work efficiently in DokTrak.• Good verbal and written communication, spelling, grammar and typing skills.• Good organization skills, attention to details, self motivated.• Good numerical organization skills, problem solving skills.• Advanced PC skills (Excel, Word and Outlook).• Demonstrated ability to work in a team environment.

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Investor Specialist I

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Cincinnati, Ohio 45227

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.