"Alerted.org

Waste Connections is looking for a **Bilingual Customer Service Representative** to join our team in **East** **Dallas, TX** site. This is a very fast paced position similar to a call center position. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long term disability, life insurance and a 401(k) retirement plan.

Essential Duties:

+ Answer phone calls from customers and assist with their questions or concerns. Work to resolve any problems they raise concerning service or billing.

+ Sell residential, commercial front load and temporary roll-off service.

+ Support existing accounts and ensure retention of them.

+ Work with other departments to satisfy customer requests for service.

+ Accurately escalate issues to management as appropriate.

+ Proactively communicate with or respond to customers in support of Company pricing initiatives.

Requirements

+ Bilingual in Spanish

+ Type 40+ wpm

+ Basic computer skills

+ Excellent communication, listening, time management and organizational skills.

+ 1-2 years customer service experience

_Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._