• Bilingual Customer Service Representative

    Waste Connections (Dallas, TX)


    Waste Connections is looking for a **Bilingual Customer Service Representative** to join our team in **East** **Dallas, TX** site. This is a very fast paced position similar to a call center position. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long term disability, life insurance and a 401(k) retirement plan.

    Essential Duties:

    + Answer phone calls from customers and assist with their questions or concerns. Work to resolve any problems they raise concerning service or billing.

    + Sell residential, commercial front load and temporary roll-off service.

    + Support existing accounts and ensure retention of them.

    + Work with other departments to satisfy customer requests for service.

    + Accurately escalate issues to management as appropriate.

    + Proactively communicate with or respond to customers in support of Company pricing initiatives.

    Requirements

    + Bilingual in Spanish

    + Type 40+ wpm

    + Basic computer skills

    + Excellent communication, listening, time management and organizational skills.

    + 1-2 years customer service experience

     

    _Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status._