• Office Coordinator I

    WMCHealth (Poughkeepsie, NY)


    Office Coordinator I

     

    Company: MidHudson Regional Hospital

     

    City/State: Poughkeepsie, NY

     

    Category: Clerical/Administrative Support

     

    Department: Pre-Surgical Testing

     

    Union: Yes

     

    Union Name: 1199

     

    Position: Full Time

     

    Hours: M-F 8a-4:30p

     

    Shift: AM

     

    Req #: 44369

     

    Posted Date: Dec 03, 2025

     

    Hiring Range: $19.6971/hr

     

    External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/31223) Internal Applicant link

    Job Details:

    Job Summary The Office Coordinator acts as a receptionist for the entire Pre-Surgical Testing Department and is responsible for the clerical and primary communications functions. These functions include helping with scheduling the Pre-Surgical Testing appointments. Responsibilities Receptionist Functions

     

    + Greets all patients arriving in the Pre-Surgical Testing Department. Goes beyond the role of receptionist by troubleshooting for the patients who arrive at the desk in need of directions or information.

    + Reviews all demographics information with the patient to ensure all information is correct and updates information in Cerner. Communicates corrections with Patient Registration as needed.

    + Calls multiple physician offices to obtain lab work and EKG on patients that were done prior to PST visit.

    + Notifies the Pre Surgical Testing Nurses, (NP, PA) of the patient’s arrival.

    + Answers all telephone lines in PST and Bariatrics promptly, within 2 to 3 rings demonstrating appropriate telephone etiquette.

    + Triages messages in an accurate, courteous and timely manner.

    + Writes messages clearly and completely.

    + Creates PST chart from Form Fast. Prints forms for surgical visit charts.

    + Maintains a positive, pleasant attitude when interacting with patients and families, physicians and their office staff.

    + Receives mail for the department sorts and distributes to recipients.

    Clerical / Computer Functions

    + Appropriately communicates with Pre-Surgical nurses regarding concerns/issues.

    + Insures confidentiality and safety of computer files per Hospital policy.

    Quality Improvement

    + Assists in data collection as needed.

    + Calls doctors' offices to obtain clearances and test results.

    + Performs other duties as directed.

    + Serves as brand ambassador by upholding the WMCHealth Mission, Vision, and CARE values and promoting excellence in the patient experience, during every encounter.

     

    Qualifications/Requirements EXPERIENCE Two years minimum secretarial, clerical office experience with computer skills. EDUCATION High School Education.

    About Us:

    MidHudson Regional Hospital

     

    MidHudson Regional Hospital in Poughkeepsie, NY, is home to the mid-Hudson Valley’s most advanced healthcare services. This 243-bed facility cares for more than 10,000 inpatients annually while performing an additional 325,000 outpatient procedures each year. MidHudson Regional Hospital operates the area’s only Level II trauma center, is home to the Redl Center for Cancer Care and Center for Robotic Surgery, and is a destination hospital for patients with serious illnesses and injuries.

     

    External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/31223) Internal Applicant link

     

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