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  • Field Customer Service Representative I or II

    Duke Energy (Greenville, SC)



    Apply Now

    Important Application Submission Information

     

    In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, December 17, 2025

     

    More than a career - a chance to make a difference in people's lives.

     

    Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

    NOTES:

    - Residency Requirement: Selected candidate must live no more than 30 minutes from the assigned Resource Center

     

    - Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level I or level II

     

    This position is responsible for duties associated with and related to the safe, efficient and cost-effective installation and maintenance of natural gas facilities and appurtenances on both transmission and distribution natural gas systems per 49CFR Part 192, Piedmont Natural Gas policies and procedures and local/state regulations.

    Principal Responsibilities:

    The following list is not intended to be all inclusive of duties and responsibilities as needed and required. Minimum time in this position will be one year.

     

    + Learn and assist with duties related to installing, maintaining, repairing, relocating, and retiring new or existing natural gas facilities and appurtenances.

    + Inspect above ground appurtenances for atmospheric corrosion.

    + Paint above ground appurtenances.

    + Read Meters

    + Re-program ERTs.

    + Hang door tags.

    + Work tenant changes.

    + Turn off meter/DNP.

    + Perform storeroom duties.

    + On-call rotation

    + General maintenance/custodial duties.

    + Other duties as assigned.

    Basic Qualifications:

    + High School diploma or GED

    + Must possess and maintain a valid driver's license

    Desired Qualifications:

    + Demonstrated mechanical aptitude

    + Basic knowledge and use of construction tools

    + Basic PC knowledge working in a Windows environment

    + Demonstrated effective communication (Verbal and Written) and interpersonal skills and safety awareness

    + Advanced knowledge of and use of construction tools and construction equipment

    + Experience in diagnostics and troubleshooting of mechanical and/or electrical equipment

    + 2 years technical school education or the equivalent job-related knowledge and appropriate gas piping related license

    + Previous experience with plumbing, electrical, heating and air installation/maintenance

    Other Requirements:

    + This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.

    #LI-AB2

    Travel Requirements

    5-15%

     

    Relocation Assistance Provided (as applicable) No

     

    Represented/Union Position IBE Local 1902

     

    Visa Sponsored Position No Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

     

    Privacy (https://www.duke-energy.com/legal/privacy)

     

    Do Not Sell My Personal Information (CA)

     

    Terms of Use (https://www.duke-energy.com/legal/terms-of-use)

     

    Accessibility

    Current Duke Energy Employees

    Current employees should utilize the internal career page (https://www.myworkday.com/dukeenergy/d/task/1422$5774.htmld) to apply for available job postings

    Job Alerts

    Learn how to set up job alerts here. (https://www.duke-energy.com/-/media/pdfs/our-company/careers/setting-up-job-alerts.pdf?la=en&rev=6962070124bd4580b5b0857fe0664750)

    Future Interest

    Stay connected with Duke Energy by joining our Talent Community (https://dukeenergy.yello.co/app/collect/form/f15mIPNJAHZZmX5jGnRy1Q) . Share your information and take the first step towards a brighter future with us!

    My Applications

    Check on the status of your application on your Candidate Home (https://dukeenergy.wd1.myworkdayjobs.com/en-US/Search/userHome) page.

     

    Need Assistance?

     

    View a step-by-step application guide (https://www.duke-energy.com/-/media/pdfs/our-company/202704-ext-job-postiing-application-job-aid.pdf?la=en&rev=ef1520f25bbd47dcbdba4a0dbda6db8d) for assistance in completing the process. Contact our team ([email protected]?subject=Duke%20Energy%20External%20Career%20Site) for questions on our hiring process.

    Diversity & Inclusion

    Read about our commitment (https://www.duke-energy.com/our-company/about-us/diversity) to supporting a diverse and inclusive workforce.

     

    About Duke Energy (https://www.duke-energy.com/our-company/about-us)

     

    Terms of Use

     

    Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.

     

    Privacy (https://www.duke-energy.com/legal/privacy)

     

    California Consumer Privacy Statement

     

    Duke Energy Notice to Employees: Government Contractor Whistleblower Protections (https://www.duke-energy.com/\_/media/PDFs/external/2023-DE-Whistleblower-Notice.pdf)

     

    Do Not Sell or Share My Personal Information (CA)

     

    Terms of Use (https://www.duke-energy.com/legal/terms-of-use)

     

    Accessibility

     


    Apply Now



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  • Field Customer Service Representative I or II
    Duke Energy (Greenville, SC)
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