"Alerted.org

Position Summary...

What you'll do...

As **Director of Software Engineering** , Membership Lifecycle Growth, Data & Insights, you will lead multiple engineering teams that use modern platforms and data to accelerate member acquisition, improve renewal outcomes, and grow member value across Sam’s Club. You will turn lifecycle goals (join, renew, churn, PLUS penetration) into reliable services, data products, and experiment platforms that run at Sam’s scale. **_About Team:_**

Sam's Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivaled by traditional retail. Sam's Club provides a carefully curated assortment of items, as well as developing and leading technologies and services such as Scan & Go, Club Pickup, and home delivery service in select markets. Sam's Club also provides travel, auto purchasing, pharmacy, optical, hearing aid centers, tire and battery centers, and a portfolio of business operations support services.

_What you'll do:_

+ **_Lead growth, data, and lifecycle engineering teams_**

+ _Own the roadmap and delivery for acquisition, promo integrity, sponsored/bulk membership, and renewal flows (auto-renew, manual renew, add-on and guest conversions)._

+ _Align priorities with the membership lifecycle strategy and domain boundaries (Profile & Access, Subscriptions & Renewals, Growth, Platform, Data & Insights)._

+ **_Build and scale lifecycle services & data platforms_**

+ _Architect and deliver cloud-native microservices, APIs, and data pipelines that power join, renewal, and churn-reduction experiences across digital and in-club channels._

+ _Partner with various domain stakeholders and platform teams to consume flexible membership capabilities (multi-tenant, multi-tier, dynamic pricing) without fragmenting the platform._

+ **_Maximize renewal and transaction success through technology_**

+ _Own the technical strategy and execution for initiatives like Sam’s Cash as a tender, reccuring payment modernization (UPP migration, tokenization, CAU), intelligent retry strategies, and high-risk payment controls._

+ _Use experimentation and analytics to improve overall renewal rate, first-year retention, and PLUS penetration._

+ **_Drive engineering, SRE, and data excellence_**

+ _Establish and track DORA, SRE, and OE/EE metrics (SLAs, availability, deployment frequency, MTTR, CFR, code coverage, cloud efficiency) for lifecycle services and data products._

+ _Implement robust observability and data quality governance so lifecycle decisions are made on trustworthy data._

+ **_Grow and develop high-performing teams_**

+ _Manage managers and senior ICs across 3+ domains; clarify ownership and OKRs so each team has a crisp slice of the lifecycle funnel._

+ _Recruit, coach, and retain diverse engineering talent; model Walmart leadership expectations (Respect the Individual, Act with Integrity, Serve our Customers/Members, Strive for Excellence)._

_What you'll bring:_

+ _At least 8 years in software engineering with leading managers and senior ICs, ideally at system-level scope: multiple platforms/services, cross-team dependencies, and high business impact._

+ _Deep experience in distributed systems and data- Proven track record building and operating high-scale microservices, APIs, and data pipelines in a cloud environment (observability, reliability, cost optimization, security/compliance_

+ _Lifecycle, subscription, or payments domain fluency-Hands-on experience with at least one of: subscriptions/renewals, loyalty/membership, digital payments, or transaction-success optimization (tokenization, retries, BIN controls, payment routing)._

+ _Data-driven and experimentation-first mindset- Comfort using KPIs and experimentation to guide roadmap decisions (renewal rate, reccuring payments success, churn, join-to-paid conversion, PLUS penetration)._

+ _Strong partnership with Analytics and Data Engineering to define metrics, dashboards, and guardrails._

+ _People and culture builder -Demonstrated ability to build inclusive, high-performing teams; coach leaders; and create clear growth paths._

_About Walmart Global Tech_

_Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail._

_The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process._ **About Walmart Global Tech:**

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. Weare people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. **Living the Walmart Value:** Focus on our Associates / Belonging - Identifies, attracts, and retains top talent; builds a high-performing team; embraces a culture of belonging **Benefits and Perks:** Beyond competitive pay, you can receive incentive awards for your performance. Other great benefits include a 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, flexible working hours, and more. We are reimagining the tech workplace by making a permanent transition to virtual work for most of our team. Of course, being together in person is an important part of our culture and shared success. Well collaborate in person at a regular cadence and with purpose. **Equal Opportunity Employer:** Walmart, Inc., is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

**-Health benefits** include medical, vision and dental coverage

**-Financial benefits** include 401(k), stock purchase and company-paid life insurance

**-Paid time off benefits** include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices .

**- Other benefits** include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .

The annual salary range for this position is $169,000.00 - $338,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

ㅤ

ㅤ

ㅤ

ㅤ

‎

Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 6 years’ experience in software engineering or related area.

Option 2: 8 years’ experience in software engineering or related area.

3 years' supervisory experience.

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Primary Location...

815 Eleventh Ave, Sunnyvale, CA 94089-4731, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.