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Trainer/Instructional Design
- City of Durham (Durham, NC)
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Trainer/Instructional Design
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Trainer/Instructional Design
Salary
$66,703.00 - $103,398.00 Annually
Location
Durham, NC
Job Type
Full time with benefits
Remote Employment
Flexible/Hybrid
Job Number
25-05726
Department
Water Management
Opening Date
12/03/2025
Closing Date
12/17/2025 11:59 PM Eastern
+ Description
+ Benefits
+ Questions
Position Description
Work. Serve. Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Salary/Hiring Range: $66,703.00 -$85,061.00
Hours: Monday -Friday / 8:00 a.m. - 4:30 p.m.
The City of Durham’s Department of Water Management (DWM) (https://www.durhamnc.gov/944/Water-Management) wants YOU to join our team of more than 380 talented and dedicated employees that provide critical water and sewer services for Durham’s 309,000 plus residents. Not only do we deliver the Best Tasting Water in the state to our customers each and every day, but we also make sure that the wastewater leaving our facilities is carefully treated to protect the environment. We have a wide-ranging variety of positions open to match your skill set – mechanics, engineers, maintenance specialists, technicians, customer billing techs, and much more. If you have a passion for managing vital water resources, protecting the environment, providing excellent customer service, and keeping the water and wastewater in the pipes, bring your skills and talent to Durham!
Passionate about innovative and creative instructional design for videos and flyers content; Creates and conducts presentations/training virtually and in person; Proficient with Adobe Suite Pro, Canva or other design creation platform. Experience with collaboration and outreach with all levels of the organization to influence management about department specific training. Develops surveys or other types of assessments to track effectiveness of training; Devoted to providing data analysis and oversight of department and training data.
Duties/Responsibilities
+ Develops training content; administers training programs including program performance evaluation; performs quality control of reports that are distributed to customers; develops training performance measures; and ensures compliance with applicable regulations, policies, and procedures.
+ Prepares, maintains, reviews, and/or processes training reports and other documents as assigned; updates and maintains training databases, online systems, and department webpages; research updates, compiles, analyzes, and/or reviews information as assigned.
+ Researches, compiles, and analyzes information; prepares reports; manages programs and/or processes; consults with management and other staff; performs special projects; serves as a liaison to other City departments; develops performance measures; assisting with strategic planning.
+ Collaborates with, and serves as a liaison to, City management and departments; attends meetings to provide consultation and professional assistance; coordinates public outreach.
Minimum Qualifications & Experience
+ Bachelor’s degree or equivalent in instructional design, education technology, business, public administration or directly related field.
+ Two years of professional experience in training, instructional design and/or educational technology.
Additional Preferred Skills
+ Great interpersonal and communication skills
+ An organized self-starter.
+ Proven working experience in instructional design and with instructional technology
+ Data analytics experience.
+ Excellent knowledge of learning theories, instructional design models, lessons and curriculum planning skills.
+ Solid knowledge of course development software and at least one Learning Management System.
+ Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard.
+ Ability to write effective copy, instructional text, audio scripts/video scripts.
+ Association of Talent Development certifications.
Benefits – General Full-Time Employees
+ 12-13 paid holidays per year
+ 13 standard work days of vacation per year
+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
+ 2 weeks paid military leave per year
+ Medical, dental, vision, and supplemental life insurance plans
+ State and City retirement plans
+ Short and long term disability plans
+ Paid temporary disability leave for specified conditions
+ City contribution of 13.6% into the N.C. State Retirement System
+ Paid funeral leave
+ Employee Assistance Program - personal and family counseling
+ Paid life insurance equal to annual salary
+ 48 hours for volunteer work each year*
+ 4 hours parental leave each year
+ Workman's Compensation Insurance
+ 457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
+ 401(k) retirement plan (5.0% of salary)
+ State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
+ 401(k) retirement plan (5.0% of salary)
+ State retirement plan effective first day of the month following date of hire
+ Health insurance effective first day of the month following date of hire
+ Dental and life insurance, after one year of service
+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service
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Where did you first hear about this opportunity?
+ City of Durham Website
+ Walk in
+ Job fair
+ Employee referral
+ Professional organization ***Please list the organization in "other" box below***
+ Internet posting ***Please list the specific web site in the "other" box below***
+ Craig's List
+ Facebook
+ LinkedIn
+ GlassDoor
+ governmentjobs.com
+ Monster.com
+ Indeed.com
+ Employment Security Commission
+ Magazine/Newspaper
+ Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
+ High School Diploma or Equivalent (GED, HiSET, TASC)
+ Associates Degree
+ Bachelor's Degree
+ Master's Degree
+ Doctoral Degree (PhD, Juris Doctorate)
04
How many years of related experience do you have in training, instructional design and/or educational technology?
+ No related experience
+ Less than 1 year of related experience
+ 1 year but less than 2 years of related experience
+ 2 years but less than 6 years of related experience
+ 6 years but less than 10 years of related experience
+ 10 or more years of related experience
05
How would you rate your experience level with MS PowerPoint?
+ No experience
+ Beginner level
+ Intermediate level
+ Advanced level
+ Expert level
06
How would you rate your experience level with Visual Design Software?
+ No experience
+ Beginner level
+ Intermediate level
+ Advanced level
+ Expert level
07
How would you rate your experience level with MS Word?
+ No experience
+ Beginner level
+ Intermediate level
+ Advanced level
+ Expert level
Required Question
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