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Engineering Support
- US Tech Solutions (Durham, NC)
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Duration: 24+ Months
Hybrid: 3 days onsite in a week/ 2days remote
May be required to complete site visits 5-10% of the time. Personal vehicle will be driven with mileage reimbursed.
Job Description:
Assists management as directed with printing, routing, creating, or editing reports, calendars, schedules, notes, mail, newsletters, materials, supplies, presentations, databases, charts, graphs, etc
Responsibilities:
+ Enters projects as requested into the work management system using Designer field notes, templates, or other methods.
+ Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work.
+ Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work.
+ Copies/translates sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial).
+ Also completes work orders that do not require a field visit or guidance from a Designer. (eg temp services)
+ Verifies/completes the dependencies in the work management system prior to releasing job(s).
+ Assists Designer with updating work management system for status, project comments, or customer comments and contact information.
+ Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery.
+ Compiles, reviews, and prints reports from work management system as needed
+ Contacts customers to confirm project details and schedules
+ Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary.
+ Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, C&M Specialists, and others as needed
+ Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed.
+ Prepares for and provides storm support as needed.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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