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  • Operations Analyst

    HCA Healthcare (Nashville, TN)



    Apply Now

    Description

    Introduction

     

    This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital

     

    (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

     

    Do you have the career opportunities as a Operations Analyst you want with your current employer? We have an exciting opportunity for you to join Parallon which is part of the nation's leading provider of healthcare services, HCA Healthcare.

     

    Benefits

     

    Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

     

    + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

    + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

    + Free counseling services and resources for emotional, physical and financial wellbeing

    + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

    + Employee Stock Purchase Plan with 10% off HCA Healthcare stock

    + Family support through fertility and family building benefits with Progyny and adoption assistance.

    + Referral services for child, elder and pet care, home and auto repair, event planning and more

    + Consumer discounts through Abenity and Consumer Discounts

    + Retirement readiness, rollover assistance services and preferred banking partnerships

    + Education assistance (tuition, student loan, certification support, dependent scholarships)

    + Colleague recognition program

    + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

    + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

     

    Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

     

    _Note: Eligibility for benefits may vary by location._

     

    Our teams are a committed, caring group of colleagues. Do you want to work as a Operations Analyst where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

     

    Job Summary and Qualifications

     

    The Revenue Cycle Operations Analyst designs, develops and implements process improvement solutions for Parallon Revenue Cycle departments through the use of business analytics methodologies. The candidate, in collaboration with other members of the Revenue Cycle Strategic Business Services team, develops business cases, designs proof of concepts solutions and makes recommendations to improve revenue cycle processes including but not limited to denials and discrepancy management. The Revenue Cycle Operations Analyst will work with the management and IT to incorporate findings into process improvement initiatives, workflow enhancements and training opportunities.

    What you will do in this role:

    + Understanding of Parallon revenue cycle operations, including business processes, tools, and technologies

    + Ability to identify Revenue Cycle process improvement opportunities and implements solutions to improve effectiveness and efficiencies of revenue cycle operations and decision making process

    + Collaborates professionally with all internal and external business partners

    + Communicates regularly with Revenue Cycle operations and other field executives to ensure smooth data collection and reporting processes

    + Stays focused and proactively prioritizes initiatives; ability to multi-task

    + Demonstrates strong verbal and written communication skills

    + Independent, innovative, creative, self-managing individual with the ability to succeed with general directions

    + Exhibits technical aptitude and entry level experience with data tools, including but not limited to, Tableau, Microstrategy Visual Insight, SQL, Tableau, Power BI, etc.

    + Work closely with Parallon IT development teams to propose and design IT business solutions

    + Develops proof of concept solutions for dashboards and process improvement solutions

    + Maintains strong attention to detail in order to ensure the accuracy of the data being reported

    + Performs ad-hoc requests from management

    + Collaborate with Statisticians in building statistical models and performing statistical testing

    + Accesses data for analysis using business intelligence tools (e.g. Tableau, Microstrategy Visual Insight, SQL, Tableau, Power BI, etc.), internal and external data sources (e.g. Teradata, Mainframe, SQL Server, spreadsheets, etc.)

    What qualifications you will need:

    + Bachelor’s Degree required. Master’s Degree preferred.

    + 2-3 Years of relevant experience.

    + Strong healthcare background/experience preferred. Experience in coding SQL and developing analytics solution using Microstrategy Visual Insight, Tableau, Power BI, and/or QlikView.

    + Knowledge of Microsoft Office applications.

    + Demonstrated analytical skills and excellent computer skills with demonstrated spreadsheet expertise.

    + Knowledge of Revenue Cycle business processes preferred.

    **Parallon (https://parallon.com/)** provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

     

    HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

     

    "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

     

    HCA Healthcare Co-Founder

     

    If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Operations Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

     

    We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

     


    Apply Now



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