"Alerted.org

HIRING IMMEDIATELY

HR Administrator, Training & Technical Support

Poughkeepsie, NY

Pay : $55,000-$70,000/year (dependent on relevant experience)

Bonus : 5% bonus potential

Benefits:

+ Medical/dental/vision insurance

+ 401(k) with company match

+ Holidays & competitive PTO

+ Company provided cell phone & laptop

Key Qualifications :

+ At least 2 years of experience working in an administrative support role with attention to detail and responsibility for multiple tasks including the coordination of complex activities

+ At least 2 years of experience in a role providing technical support to end users

+ Expert PC use and an understanding of basic internet browser settings and functionality

+ Proficiency in MS Office Desktop and Cloud Applications (Excel, Word, PowerPoint, OneDrive, Teams, etc.)

+ Advanced verbal and written communication skills are essential

+ Experience with training technology including LMS administration and use of development tools such as Articulate 360 (Rise and Storyline), Camtasia, etc. is preferred

Responsibilities

Administrative support of the Employee Development Process

+ Accurately track and report training activity including technical, non-technical, instructor lead (internal or vendor based), and online training

+ Act as primary data administrator for all learning management systems, including: the addition and editing of users, assignment of training, and all other administrative functions

+ Provide support to end user population and managers for all online employee development software

+ Assist in the technical administration and optimization of all employee development software modules (performance management, succession, learning, etc.)

Coordination of training activities and availability of materials

+ Enroll attendees in external instructor lead training (CAT, vendors, etc.) and coordinate travel/accommodations for attendees

+ Proactively anticipate training and material needs and coordinate the ordering of appropriate materials in advance of training events

+ Ensure training materials are up-to-date and generate materials for classes (manuals, handouts, etc.)

+ Schedule the appropriate classroom and ensure the preparation of the physical set-up

+ Maintain and review an inventory of training vendors and manage the Logistics/Coordination of Vendor training and invoicing

Communication of training and associated work group news and functions

+ Prepare and share communication of training and OD initiatives and offerings companywide or to targeted departments

+ Generate and share companywide communication on training progress and completions

+ Assist in the management of rosters, scheduling of training, and reminders for scheduled training

+ On a regular basis, ensure all service monitors are operational and displaying up to date and relevant information

Development and facilitation of training

+ Assist in the new employee onboarding process for training

+ Coordinate and co-facilitate New Hire Orientation

+ Facilitate employee and manager navigation training for workgroup systems

+ Assist in the managing level 1 evaluation of training programs

+ Develop web-based training, micro learning, job aids, and presentations for appropriate programs

Support continuous improvement initiatives for Organizational Development

+ Assist in the implementation of innovation initiatives

+ Assist in the administration of continuous improvement tools and processes

Qualifications

+ At least 2 years of experience working in an administrative support role with attention to detail and responsibility for multiple tasks including the coordination of complex activities

+ At least 2 years of experience in a role providing technical support to end users

+ Expert PC use and an understanding of basic internet browser settings and functionality

+ Proficiency in MS Office Desktop and Cloud Applications (Excel, Word, PowerPoint, OneDrive, Teams, etc.)

+ Advanced verbal and written communication skills are essential

+ Experience with training technology including LMS administration and use of development tools such as Articulate 360 (Rise and Storyline), Camtasia, etc. is preferred

Physical Requirements:

+ Standing and/or sitting for prolonged periods of time

+ Hand coordination for typing, writing, and computer use

+ Occasional forward bending and reaching

+ Occasional walking and climbing stairs

+ Carrying (up to 20lbs.)

Reasonable accommodations made as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.