• Remote Pharmacy Technician

    Actalent (Jacksonville, FL)


    Job Title: REMOTE Pharmacy Technician

    Job Description

    We are seeking Registered Pharmacy Technicians for a call-center role, where they will manage a high volume of inbound phone calls. The technician will be responsible for tasks related to the receipt, review, and verification of patients’ prescriptions, as well as prepping and scanning documents, verifying patient data, and submitting prescription orders into the pharmacy data system.

    Responsibilities

    + Handle a high volume of inbound phone calls in a professional manner.

    + Verify HIPAA information and maintain confidentiality when communicating with patients and providers.

    + Engage in active listening with callers to confirm or clarify information and diffuse upset patients or providers as needed.

    + Work closely with pharmacists and pharmacy teams to ensure timely satisfaction of patient and provider needs.

    + Coordinate with call center Hub programs as necessary.

    + Coordinate the order and enter prescriptions based on their urgency through the pharmacy processing system.

    + Maintain professionalism and document activities within processing systems according to policies and procedures.

    + Efficiently enter data and information into the pharmacy processing system.

    + Prioritize and organize workload to meet agreed-upon deadlines.

    + Enter prescription orders accurately and efficiently into the pharmacy processing system.

    + Comply with applicable laws, regulations, and policies.

    Essential Skills

    + Data entry

    + Pharmacy technician license (Florida Board of Pharmacy Registered Pharmacy Technician license)

    + Strong computer skills

    + Microsoft Suite proficiency

    + Prescription knowledge

    + Customer service skills

    + Pharmacy technician certification

    + RPHT

    + Experience in retail pharmacy and call centers

    + Prior authorization and insurance billing

    + Pharmacy support

     

    Additional Skills & Qualifications

     

    + 1-2 years of pharmacy work experience preferred

    + Ability to speak Spanish is preferred

    + Experience with non-commercial pharmacy

    + Strong time management and organizational skills

    + Adaptability and flexibility

    + Efficient typing skills

    + High School Diploma or GED

    Work Environment

    This is a remote position based in Lake Mary, FL. Employees will be provided with necessary equipment, including a laptop and headset. The work schedule is Monday through Friday, with shifts from 8:00am to 11:00pm EST. Operational hours are from 7am to 11pm and may change according to business needs. Lunch breaks are typically 30 minutes, with two additional 15-minute breaks, all of which are scheduled and non-flexible.

     

    Job Type & Location

     

    This is a Contract to Hire position based out of Jacksonville, FL.

    Pay and Benefits

    The pay range for this position is $21.00 - $21.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully remote position.

     

    Application Deadline

     

    This position is anticipated to close on Dec 17, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.