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Description Our client seeks a CRM Data Clean-up and Data Entry Specialist to play a critical role in maintaining the integrity and accuracy of their customer relationship management (CRM) data. The successful candidate will ensure all applicant and lead data is complete, accurate, and properly integrated across business systems. This role requires strong attention to detail, excellent problem-solving skills, and the capacity to manage large volumes of data efficiently. You will support internal teams by troubleshooting issues, executing data correction processes, and assisting with key integrations that enhance the customer journey.

Responsibilities:

Provide technical support to department users of the CRM system

Troubleshoot issues related to applicant records and applications, ensuring timely solutions

Consult with enterprise and admissions staff on CRM integrations

Review reports to confirm applications are processing successfully through integrations

Identify missing data in applications, updating records manually and via bulk uploads, and ensure proper system flow

Perform weekly manual reporting and data management for non-integrated areas

Merge duplicate person accounts and bulk update applicant/lead accounts for data correction

Execute semi-automated processes to update subsidiary data in secondary systems

Required Qualifications:

2+ years of experience in data entry, CRM management, or a related role

Associate’s or Bachelor’s degree preferred, ideally in Business, IT, or a related field

Strong data analysis and accuracy skills; high attention to detail and precision

Ability to manage disparate data sources effectively

Fast and accurate data entry capabilities

Familiarity with compliance and data privacy standards

Problem-solving aptitude; basic programming or database query skills a plus

Adaptability in a dynamic environment; ability to follow detailed instructions and processes

Strong organizational and time management skills

Preferred Qualifications:

Experience with higher education admissions processes and CRM systems

Knowledge of student applicant journey mapping

Schedule & Work Arrangement:

Part-time: 6 hours per day, Monday–Friday

Hybrid work model (combination of in-office and remote days) Requirements Microsoft SQL, BusinessObjects Technologies, Data Analysis, Business Intelligence (BI), Erwin Data, CRM Technology Doesn't Change the World, People Do.®

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