• Bilingual Patient Navigator

    Aston Carter (Greenwich, CT)


    Job Title: Bilingual Patient Navigator

    Job Description

    We are seeking a dedicated Bilingual Patient Navigator to join our team. This role involves working closely with patients and clinicians to set up referrals to other specialties and performing various back-office tasks. The ideal candidate will have a strong healthcare experience and be fluent in Spanish.

    Responsibilities

    + Greet and check in patients, assisting them in accessing services promptly.

    + Answer telephones, provide information to callers, route calls appropriately, and take clear messages to promote effective communication.

    + Maintain patient charts, records, clinic logs, and databases in the health center.

    + Manage appointment books, schedule patient and medical/dental appointments, and ensure smooth patient flow and customer satisfaction.

    + Request and verify demographic and insurance information, including authorization and precertification.

    + Organize meetings by arranging appropriate equipment and refreshments as needed.

    + Initiate follow-up calls and gather necessary information for meetings to ensure organization.

    + File and scan documents to maintain complete patient and office operation records.

    + Perform patient registration and billing duties in the absence of other staff.

    + Audit office supplies and inventory monthly, document needs, and order necessary supplies.

    + Contact and complete work orders for the IT and facilities department.

    + Assist in distributing surveys and assessments.

    + Demonstrate a professional, courteous, and respectful attitude during interactions with patients and guests.

    + Be on call for dental patients, transferring calls to appropriate providers when necessary.

    + Perform other duties as assigned by the Front Office Coordinator and Health Center Manager.

    + Update MSDS book and Q.A. manual.

    Essential Skills

    + Bilingual in Spanish.

    + Associate's Degree or Business Institute Certificate.

    + Two years of prior administrative or executive assistant experience preferred.

    + Exposure to or experience with medical terminology and physician billing practices.

    + Excellent communication and interpersonal skills.

    + Demonstrated computer skills, including typing.

    + Ability to handle multiple priorities and remain calm under pressure.

     

    Additional Skills & Qualifications

     

    + Reception or front desk experience (2+ years).

    + Experience in healthcare settings.

    Work Environment

    Join our brand-new, modern office located in Greenwich. Our team is growing, and we foster a positive atmosphere with numerous initiatives for the community. You will be working closely with the office coordinator in a supportive and dynamic environment.

     

    Job Type & Location

     

    This is a Contract to Hire position based out of Greenwich, CT.

    Pay and Benefits

    The pay range for this position is $24.00 - $25.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Greenwich,CT.

     

    Application Deadline

     

    This position is anticipated to close on Dec 17, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.