• Train Service Supervisor

    MTA (Brooklyn, NY)


    Train Service Supervisor

     

    Job ID: 13805

     

    Business Unit: New York City Transit

     

    Regular/Temporary: Regular

     

    Department: NYC Transit Authority

     

    Date Posted: Dec 2, 2025

    Description

    Title: Train Service Supervisor - Capital Support & Planning, General Order Writer

     

    Opens: December 2, 2025

     

    Closes: January 2, 2026

     

    Authority: TA

     

    Department: Subways

     

    Division/Unit: Capital Support & Planning General Order Unit

     

    Reports to: Line Superintendent

     

    Hours of Work: AM Tour (Monday - Friday)

     

    Compensation

     

    Salaries will remain the same.

    Responsibilities

    Capital Support & Planning is seeking qualified candidates to fill vacancies in the General Order Unit. The General Order Unit is a high pressure, evolving, seven day a week operation, responsible for the publication of General Orders, Service Diversions and Signal Bulletins to support Service Diversions throughout the system.

     

    The selected candidate will be responsible for preparing, maintaining and distributing “A” and “B” Division General Orders, systemwide. The selected candidate will coordinate with Operations Planning, Field Operations, Construction & Development and MOW to ensure the safe and timely distribution of Service Diversions. The selected candidate will also be responsible for formulating Emergency Service Diversions and Action Plans such as, but not limited to, floods, track conditions, winter operations and any other emergency conditions.

     

    Education and Experience

     

    Candidates must have a minimum of one (1) year in the title of Train Service Supervisor. If you are selected for an interview, you will be subject to a skills assessment.

     

    Desired Skills

     

    + Flexibility to the needs of the unit relating to hours of work especially in emergency situations

    + Knowledge of Excel, Word, Outlook, Paint and Adobe Acrobat

    + Knowledge of “A” and “B” Track Schematics, Signal and Third Rail Diagrams

    + General knowledge of Service Diversion and Planning Strategies

    + Excellent verbal and written communication skills

    + Ability to read and understand Service Plans distributed by Operations Planning

     

    Selection Method

     

    Based on evaluation of education, skills, experience and interview.

     

    All appointments, with the exception of Department of Subways’ employees on MaBSTOA payroll, will be made on the NYCT payroll.

     

    Other Information

     

    Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

     

    Equal Employment Opportunity

     

    MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

     

    The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply .