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About Us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

About Cognizant’s IoT Practice:

Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things—but with it, our modern connected products facilitate a unified way of life enjoyed by all.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Role Overview:

The Information Technology Analyst – IoT will serve as a key liaison between IT and other departments, ensuring seamless communication and collaboration. This role is responsible for developing technology strategies, managing infrastructure, and supporting critical systems in a regulated manufacturing environment.

Key Responsibilities:

+ Act as the primary interface between IT and business units to align technology solutions with organizational needs.

+ Develop and implement technology upgrade and replacement strategies.

+ Participate in business discussions to provide technical insights and optimize application usage.

+ Design, configure, integrate, implement, and troubleshoot process control, automation, laboratory, and manufacturing systems.

+ Manage IT projects using established project management methodologies, ensuring delivery on time and within budget.

+ Install, maintain, and troubleshoot server hardware/software in multi-server, multi-platform environments.

+ Maintain LAN-connected devices (printers, access points, switches, routers, workstations) and resolve network connectivity issues.

+ Oversee IT Change Control processes for infrastructure and software changes.

+ Provide user training on business applications (e.g., Microsoft Office) as needed.

+ Manage Acronis system backups and user account/access control for GxP and Active Directory systems.

+ Deliver Level 1 support for POMSnet and Bartender printing systems.

+ Collaborate with corporate IT teams, outsourced partners, and vendors to ensure smooth operations.

+ Create and maintain SOPs and work instructions for IT processes.

Required Knowledge & Skills:

+ Experience in GxP-regulated environments and pharmaceutical industry compliance.

+ Hands-on experience with manufacturing systems (MES, Waters Empower/Nugenisis, Zebra/Sato printers, SCADA, SAP).

+ Strong technical expertise in server hardware/software, networking, and storage technologies (Windows Server 2008/2012/2016, Windows 7/10, VMware vSphere/vCenter).

+ Proficiency in client/server architecture, Active Directory, and networking concepts.

+ Project management skills with strong organizational and time management capabilities.

+ Ability to respond to critical system issues and perform updates outside normal business hours.

+ Customer-focused, collaborative, and team-oriented mindset.

+ Familiarity with aseptic manufacturing environments.

**Compensation:** - $70,000 to $74,000 +/- and this position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Application will be accepted by 1/03/2026

**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.