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Overview

*Salary range $60,000 - $75,000*

$5,000 sign on bonus

(external candidates only)

Advocates is seeking a Program Manager for our Family Resource Center!

The Cape Cod Family Resource Center is located in Hyannis, and supports families facing a wide range of challenges. We are committed to providing a welcoming and affirming environment. As a team, we help families connect to supports, access resources, and navigate challenges. The Program Manager is responsible for the day-to-day supervision and management of Family Resource Center (FRC) staff and operations. Visit our website to learn more about some of our programs: https://capecodfamilyresourcecenter.org/

We promote a healthy work-life balance, and offer many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff.

Are you ready to make a difference** **?

Minimum Education Required

Bachelor's Degree

Responsibilities

+ Ensure that FRC programs and initiatives are carried out in accordance with program, agency, and funder requirements

+ Provide support and coaching to staff members

+ Promote a welcoming, trauma-informed, culturally sensitive environment

+ Provide direct services to people seeking supports at the FRC, centering family voice and choice

+ Manage scheduling, reporting, and database requirements

+ Collaborate with Program Director and FRC staff in problem solving around challenging situations

+ Represent the FRC at local and statewide meetings

Qualifications

+ Bachelor’s degree preferred; relevant experience in lieu of degree considered

+ 2+ years of supervisory experience

+ 4+ years of experience in a human services or mental health setting

+ Ability to communicate effectively verbally and in writing

+ High energy level, superior interpersonal skills, and ability to function in a team atmosphere

+ Commitment to Advocates’ values and mission

+ Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations

+ Advocates considers lived experience (personal or familial) with human services or mental health systems a valuable asset

+ Pay differential for fluency in Portuguese, Spanish, or Haitian Creole!

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**Job Locations** _US-MA-Hyannis_

**Minimum Education Required** _Bachelor's Degree_

**Job ID** _2025-12504_

**Organization** _Advocates_

**Type** _Regular Full-Time_

**Number of Hours Per Week** _40_

**Business Unit** _Children's Services_