• Servicing Communications Project Management…

    PennyMac (Moorpark, CA)


    PENNYMAC

    Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

     

    At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

     

    A Typical Day

     

    The Servicing Communications Project Manager will be responsible for managing, monitoring, and closing out all customer communication project intakes for Pennymac’s Loan Servicing Division. As the Project Manager , you will oversee interdepartmental relationships, validate project requests, requirements and cost-benefit analysis (CBAs), as well as assign projects to the strategy team.

    The Servicing Communications Project Manager will :

    + Review business requirements to ensure all communications projects align with company, divisional and line of business (LOB) strategies

    + Ensure communications comply with Pennymac’s brand guidelines, policies and procedures, and regulatory requirements (and changes)

    + Validate communications request to ensure objectives, CBAs, requirements, etc. are clearly outlined

    + Consult with loan servicing LOBs to gather additional information (as needed) and to kick off projects

    + Assign all loan servicing communications projects to our communications strategy team for creation

    + Oversee scoping development, and status of communications projects and monitor SLAs surrounding communications creation

    + Perform other related duties as required and assigned

    + Demonstrate behaviors which are aligned with the organization’s desired culture and values

     

    What You’ll Bring

     

    + Strong computer skills (Microsoft Word, Excel, Powerpoint)

    + Ability to decipher strategic objectives and needs from LOBs and translate

    + Commercial Print experience a plus

    + Financial Services and, if possible, mortgage industry experience preferred

     

    Why You Should Join

     

    As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

     

    Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

     

    + Comprehensive Medical, Dental, and Vision

    + Paid Time Off Programs including vacation, holidays, illness, and parental leave

    + Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

    + Retirement benefits, life insurance, 401k match, and tuition reimbursement

    + Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

     

    To learn more about our benefits visit: https://pennymacnews.page.link/benefits

     

    For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

    Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

    + Lower in range - Building skills and experience in the role

    + Mid-range - Experience and skills align with proficiency in the role

    + Higher in range - Experience and skills add value above typical requirements of the role

     

    Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

     

    Salary

     

    $68,000 - $115,000

     

    Work Model

    OFFICE