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Community Manager, Matterport

Job Description

About CoStar Group:

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

About Matterport** **:

Matterport, a CoStar Group (NASDAQ: CSGP) industry-leading brand, is transforming the built world through its pioneering 3D digital twin and AI-driven spatial data platform.

By combining immersive technology, precision data, and advanced visualization capabilities, Matterport empowers professionals across the manufacturing, energy, and industrial sectors to design, operate, and maintain facilities in entirely new ways.

As part of CoStar Group, a global leader in real estate information, analytics, and online marketplaces, Matterport benefits from the scale, innovation, and stability of one of the world’s most respected technology companies.

About the Role** **:

The **Community Manager** will be the voice and pulse of Matterport’s social media community. You’ll engage directly with followers, customers, and creators across our global social platforms, helping turn conversations into meaningful relationships and user advocacy.

You’ll work in lockstep with the Social Media Manager Lead and collaborate with marketing, customer success, and product teams to create an authentic, on-brand experience that reflects Matterport’s innovation and leadership in 3D digital twin technology.

Key Responsibilities** **:

+ Engage daily with Matterport’s online communities across platforms including LinkedIn, Instagram, X (Twitter), Facebook, and YouTube.

+ Respond to comments, questions, and messages ina timely, brand-aligned manner.

+ Monitor social sentiment, flag trends or opportunities, andidentifypotential advocates or user stories.

+ Build and manage relationships with industry influencers, creators, and partners.

+ Support content creation by surfacing user-generated content and community insights.

+ Collaborate with the social media team to develop community-driven campaigns and engagement initiatives.

+ Track community KPIs and provide reports on growth, engagement, and brand sentiment.

+ Manage moderation and uphold Matterport’s community guidelines to ensure a positive brand experience.

Basic** **Qualifications** **:

+ Bachelor's degreerequiredfrom an accredited, not-for-profit, in-person college/university

+ A track recordofcommitmenttopreviousemployers

+ 3+years experiencein social media management, community management, or digital marketing,ideally within tech, SaaS, orproptech.

+ Deep understanding of social media best practices and trends across platforms.

+ Excellent written communication and interpersonal skills.

+ Comfortableengaging with professional audiences (B2B) as well as creative communities (e.g., real estate agents, photographers, designers).

+ Experienceusing social media management and analytics tools (e.g., Sprout Social, Hootsuite, Sprinklr).

Preferred Qualifications:

+ Experience managing global or multilingual communities.

+ Familiarity with Matterport or 3D visualization tools.

+ Background in real estate, architecture, construction, or related industries.

+ Familiarity with Microsoft Office Suite and Teams

What’s** **in it for** **you?:

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement.

Our benefits package includes (but is not limited to):

+ Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

+ Life, legal, and supplementary insurance

+ Virtual and in person mental health counseling services for individuals and family

+ Commuter and parking benefits

+ 401(K) retirementplanwith matching contributions

+ Employee stock purchase plan

+ Paid time off

+ Tuitionreimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent)

+ Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups

+ Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to [email protected] .