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IT Desktop Technician II

Savannah, GA (100% onsite)

CBU:  HMGMA

PURPOSE:

The IT Desktop Technician II will analyze, monitor, and troubleshoot systems and equipment across Hyundai (HMGMA).

ESSENTIAL FUNCTIONS

+ Monitor and respond to internal system issues via phone, radio, and periodic checklists; escalate unresolved problems.

+ Provide on-site support in both control rooms and plant floors, including overtime and holiday coverage for maintenance.

+ Maintain and replace hardware such as computers, scanners, and printers as needed.

+ Assist with installations and modifications involving internal systems, including cabling, rack setup, and equipment configuration.

+ Collaborate with MES team members and leadership to ensure smooth operations and resolve technical challenges.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS:

+ High school graduate or equivalent

+ 2+ years of IT experience.

+ Strong computer troubleshooting, hardware, and software support

+ Experience with Windows, Microsoft Word, Excel, Microsoft Office, Web Browsers, and taking phone calls

+ Experience with building computers, imaging computers or installing Windows

+ Must be able to think analytically

+ Ability to follow written and verbal instructions.

+ Ability to work well in a team environment.

+ Ability to interact positively with internal and external customers.

+ CompTIA A+ preferred

+ Must be able to work shift rotation (mornings/afternoon/graveyard)

Pay Range - $20.85 - 29.81 per hour.     Note:  Target Pay is $23.00/hr. from this range.

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