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Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

+ Medical: Multiple plan options.

+ Dental: Delta Dental or reimbursement account for flexible coverage.

+ Vision: Affordable plan with national network.

+ Pre-Tax Savings: HSA and FSAs for eligible expenses.

+ Retirement: Competitive retirement package to secure your future.

Responsibilities

This manager position will oversee the daily operations and long-term strategy of the Citizen Development program and Enablement program. Reporting directly to Senior Director of Automation, this position will be responsible for creating training pathways, coaching and supporting learners, maintaining consistent development standards, and partnering with technical and operational teams to align program output with organizational goals. The ideal candidate brings a strong combination of instructional design expertise, adult learning experience, and solid technical acumen related to automation development.

Key Responsibilities:

+ Lead and evolve the Citizen Development and Enablement Program, ensuring a seamless experience for new and existing participants.

+ Design, coordinate, and continuously improve training curricula, learning pathways, and educational resources for adult learners.

+ Provide coaching, mentorship, and guidance to citizen developers as they progress from foundational skills to advanced capabilities.

+ Establish and maintain program governance, quality standards, and development best practices.

+ Collaborate closely with automation engineering teams, operational leaders, and subject matter experts to identify opportunities, refine requirements, and align development efforts.

+ Monitor program metrics, capacity, demand trends, and adoption data to inform strategic planning.

+ Facilitate communities of practice, office hours, and knowledge sharing activities.

+ Advocate for the program across the enterprise and help foster a culture of innovation, collaboration, and responsible automation.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Qualifications

Bachelor's degree and 8 years' experience, which includes at least two years of relevant financial leadership experience OR Master’s degree and 6 years of relevant experience, which includes at least two years of relevant financial leadership experience OR in lieu of bachelor's degree, 12 years' of relevant experience is required, which includes two years of relevant financial leadership may be considered.

Health care revenue cycle leadership experience preferred.-Relevant certification(s). Healthcare Financial Management Association (HFMA) Certification Preferred. Master's degree preferred.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Exemption Status

Exempt

Compensation Detail

$105,352- $164,985 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday; Normal business hours

Weekend Schedule

As needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Miranda Grabner

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.