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Description We are looking for a dedicated Medical Receptionist to join our team in Rochester, New York. In this contract position, you will play a vital role in ensuring smooth operations of the front office, providing exceptional support to patients and healthcare professionals. This role is ideal for individuals with strong organizational skills and a passion for delivering outstanding service in a healthcare environment.

Responsibilities:

• Schedule patient appointments efficiently while ensuring accuracy in the booking process.

• Handle patient check-in procedures, including verifying personal and insurance information.

• Manage the front desk operations, including answering phone calls, responding to inquiries, and directing patients as needed.

• Maintain organized records of patient information and update medical files as required.

• Assist patients with understanding health insurance coverage and Medicaid-related queries.

• Coordinate with healthcare providers and staff to ensure seamless communication and workflow.

• Process billing and payment transactions in alignment with office policies.

• Ensure the waiting area is welcoming, clean, and stocked with necessary supplies.

• Provide clear and courteous communication to patients regarding their appointments and follow-ups.

• Uphold confidentiality and professionalism in handling sensitive patient information. Requirements • Previous experience in patient scheduling and medical front office operations.

• Proficiency in receptionist duties, including phone handling and administrative tasks.

• Familiarity with basic medical terminology and healthcare-related processes.

• Knowledge of health insurance policies, including Medicaid.

• Strong organizational and multitasking skills to manage a fast-paced environment.

• Excellent interpersonal and communication abilities to interact with patients and staff.

• Attention to detail and accuracy in maintaining records and scheduling.

• Ability to uphold confidentiality and professionalism in all aspects of the role. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .