• Medical Receptionist

    Robert Half Office Team (Indianapolis, IN)


    Description

    Robert Half is seeking a friendly and detail-oriented Medical Receptionist to join a leading healthcare organization. This frontline role is critical for delivering an exceptional patient experience and ensuring efficient office operations.

    Hours:

    Monday: 6:30a - 4pm

     

    Tuesday: 7:30am - 4pm

     

    Wednesday: 8am - 5:45pm

     

    Thursday: 11:30am - 5:45pm

     

    Friday: 6:30a - 3:30pm

    Key Responsibilities:

    + Greet all patients upon arrival with eye contact and a kind, enthusiastic, and helpful demeanor; request patients to sign in and collect required information; communicate any delays and expected wait times.

    + Maintain communication with clinical staff to ensure smooth patient flow and proactively update waiting patients regarding their status.

    + Copy, scan, and verify patient insurance cards; cross-check insurance details with medical records and obtain/update patient signatures as needed.

    + Schedule appointments and medical tests, including appropriate X-ray studies; coordinate with patients regarding referrals and instruct them to contact their primary care provider if necessary.

    + Answer all incoming calls promptly and courteously, transferring calls as needed and adhering to professional telephone etiquette standards.

    + Organize new patient charts prior to visits, place completed charts in designated files, and print/distribute daily patient lists.

    + Collect co-payments and balances, obtain encounter forms, and schedule follow-up appointments; thank patients for choosing the healthcare provider and inquire if additional assistance is needed.

    Requirements

    + High school diploma or GED required.

    + Completion of organizational skills training is preferred.

    + Computer coursework or training is a plus.

    + Two years of prior experience in a medical office setting is preferred.

    + Two to three years of experience working in a business office environment strongly preferred.

    + Previous experience handling multi-line phone systems is desired.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .