"Alerted.org

Description

We are looking for an experienced Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will be responsible for managing customer accounts, ensuring timely payments, and minimizing outstanding balances. This role requires a proactive individual with expertise in B2B collections and familiarity with large ERP systems.

Responsibilities:

• Manage a portfolio of customer accounts to ensure prompt collection of outstanding balances.

• Record and monitor collection activities within Oracle, maintaining accuracy and compliance.

• Investigate and resolve issues related to billing discrepancies, payment shortfalls, and disputes.

• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address customer concerns.

• Prepare aging reports, analyze account trends, and deliver updates to management on collection progress.

• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.

• Maintain strong customer relationships while enforcing company payment policies and terms.

Requirements • Minimum of 2 years of experience in commercial collections or a similar role.

• Proficiency in Oracle systems for tracking and managing financial data.

• Strong knowledge of B2B collection processes and techniques.

• Ability to analyze aging reports and identify trends effectively.

• Excellent problem-solving skills to resolve billing and payment discrepancies.

• Solid communication and interpersonal skills for working with customers and internal teams.

• Ability to work independently while meeting deadlines in a fast-paced environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .