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Research Support Specialist

Bring your passion to THR so we are Better + Together!!

Work location: Texas Health Dallas - 8200 Walnut Hill Lane, Dallas, Texas 75231

Work hours: Monday - Friday from 8am - 5p

Department highlights:

* Conducts clinical research throughout Texas Health Resources

* Conducts research that contributes to the prevention, diagnosis, and treatment of disease

Here's What You Need

* Bachelor's Degree required

* 2 years research and/or healthcare experience required

What You Will Do

This position will be responsible for duties that directly the support our research departments.

* Responsible for reviewing and interpreting complex research protocols, along with budgets and contracts to accurately develop and build each research study and the correlating budget into the clinical trial management system (CTMS). This position will serve as the CTMS subject matter expert for the staff and Entity management team. Position will communicate with appropriate research Directors and their staff to ensure accurate entries and understand and adjust any changes/discrepancies in study information as needed within CTMS. Run reports as requested and to verify accuracy (examples include: patient visit entry report, screen failure report and/or randomization accrual report). Keep studies in CTMS updated to include study start dates, close dates, etc. Update CTMS accordingly when amendments are made to contract, protocol, etc

* This position will perform financial patient coding processes for all patients enrolled in the CMS mandated registries (e.g. placing modifiers and condition codes on patient's bill). Position will be the point person for ensuring patient stipend payments are paid to include setting up patients within system as vendors and running monthly reports to identify payments to be made and then submitting check requests. Follow up on outstanding payments for debt collection

* Research liaison for THR researchers. Duties include setting up and updating research accounts and access, along with assisting with troubleshooting issues encountered.

* Relieves management of daily operational problems by responding to all forms of inquiries by seeking the appropriate resources for resolution. This includes completion and follow up on study leads, questionnaires and NDA/CDAs and processing of documents for signature via DocuSign. Develops relationships with internal personnel or departments, vendors, or customers to follow-up with issues, obtain services, or finalize plans or agreements. Acts as the department point person for purchasing, equipment, IT activities and Meditract upload/management. Manages upkeep of department spreadsheets and study document storage. Responsible for maintenance of department directory, various logs (e.g., licensing logs, up to date CVs).

* Creates draft or final written correspondence for management review. Communicates instructions from management or other personnel to staff to expedite workflow through the department or project and perform all necessary follow-up to problems. May be responsible for entering information, articles, or reports into department or functional web sites. Uses various advanced software tools to create non-routine or ad hoc reports, documents or presentation materials for meetings, seminars, education or events.

Additional perks of being a Texas Health Employee:

* Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

* At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health a great place to work.

* A supportive, team environment with outstanding opportunities for growth.

Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients served.

Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully owned/operated facilities plus 1,400 employees of consolidated joint ventures and counts more than 5,500 physicians with active staff privileges at its hospitals.

We invite you to join us in furthering your career through our accomplishments and philosophy of excellence.

Learn more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to [email protected].

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Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.